Accounts Receivable Assistant
Location:
Birmingham, UK (Hybrid)
Reports to:
Financial Controller
Type:
Full-Time, Permanent
Job Description
The Joblogic Story
Established in 1998, Joblogic is the #1 FSM (Field Service Management) software in the UK. With offices in the UK, Pakistan, and Vietnam, totalling 500+ people, we have been in the industry for over 20 years. Our growth significantly accelerated from 2021 onwards. At Joblogic, we're transforming the field service industry with smart, scalable software. Our cloud-based solution powers thousands of businesses across the UK and beyond, enabling teams to manage operations efficiently and deliver exceptional service. Backed by continuous innovation and recent growth through both organic means and strategic M&A, we're forecasted to reach £36m ARR by December 2025.
Joblogic provides service management software to field service businesses (HVACR, Plumbing & Heating, Electrical Contracting, and Maintenance) worldwide. Our all-in-one SaaS/CRM solution helps businesses streamline operations, improve profitability, ensure compliance, and scale rapidly.
We're seeking an
Accounts Receivable Assistant
to join our Finance Team. You will play a key role in ensuring timely and accurate processing of customer payments, managing outstanding invoices, and maintaining financial records. The role will involve close collaboration with internal teams and our customers to resolve billing queries and ensure smooth financial operations.
Applicants will require:
* Previous experience in Accounts Receivable or Finance Administration, ideally within a SaaS or tech environment.
* Proficiency with accounting software (e.g., Sage, Xero) and strong Excel skills.
* Familiarity with subscription billing models and recurring revenue.
* Excellent attention to detail, strong organisational skills, and good communication abilities.
Key Responsibilities
* Process incoming payments and allocate them to customer accounts using accounting software (Sage).
* Monitor and follow up on overdue invoices, ensuring timely collections.
* Generate and send invoices for monthly, quarterly, and annual SaaS subscriptions.
* Reconcile Accounts Receivable ledger and assist with month-end reporting.
* Respond to customer queries related to billing and payment issues.
* Maintain accurate records of transactions and update customer account information.
* Collaborate with internal teams to resolve discrepancies and improve billing processes.
* Support audits and compliance checks as required.
Skills & Qualifications
* Previous experience in Accounts Receivable or Finance Administration (SaaS experience desirable).
* Strong Excel skills, including data handling and reporting.
* Knowledge of accounting software such as Xero or Sage.
* Customer-focused with strong communication and problem-solving skills.
* Ability to work independently as well as within a collaborative team.
* Desirable: Experience with CRM systems and understanding of SaaS metrics such as MRR, ARR, and churn.
Why Join Joblogic?
* Be part of a fast-growing SaaS business with a clear mission and strong momentum.
* Contribute directly to improving financial processes and ensuring operational excellence.
* Enjoy a collaborative team environment that values innovation and continuous improvement.
* Work with smart, motivated people who care about what they do.
What We Offer
* Holidays: 25 days of holiday plus bank holidays.
* Flexible Working: Hybrid working arrangements to support work-life balance.
* Competitive Salary: A competitive salary based on experience and performance.
* Pension: Company pension scheme.
* Insurance: Death in service benefit.
* Culture: Team events, Christmas parties, an amazing office environment, and a fun, collaborative work culture.