We’re recruiting for a Lead D365 Developer to join a highly collaborative Omnichannel team responsible for Dynamics 365 CRM and Genesys Cloud CX platforms within a large-scale enterprise environment.
This is an excellent opportunity for a senior engineer or technical lead who enjoys hands-on development, mentoring teams, and shaping modern cloud-based solutions using Microsoft technologies and Azure services.
Hybrid working, x2 days onsite in Bedford.
The Role
You’ll lead the design and development of enterprise-grade D365 solutions and integrations across a wider Azure-based architecture, working closely with Product Owners, Architects, Developers, and Business Analysts.
The environment includes:
* Dynamics 365 CRM & Dataverse
* Azure Functions, Service Bus & Logic Apps
* Azure DevOps CI/CD pipelines
* Terraform (IaC)
* React front-end components
* .NET / C# APIs
* Genesys Cloud CX integrations
You’ll also help define engineering standards, reusable patterns, DevOps practices, and mentor a small team of developers.
Key Responsibilities
* Lead development across D365 CRM, Azure integrations, and .NET services
* Define engineering standards, CI/CD practices, and reusable solution patterns
* Build scalable integrations using Azure Functions, Service Bus, APIs, and Power Platform
* Collaborate with Solution Architects on technical and integration design
* Support secure-by-design and GDS-aligned engineering approaches
* Mentor and coach developers while promoting best practice and knowledge sharing
What We’re Looking For
* Strong C# /.NET development background
* Extensive Dynamics 365 CRM / Dataverse experience
* Experience with Power Platform (Power Automate, Power Apps)
* Strong Azure integration experience (Functions, APIs, Service Bus, Logic Apps)
* Experience with Azure DevOps, CI/CD and Infrastructure as Code
* Previous experience leading technical teams or development workstreams
Desirable
* Genesys Cloud CX or contact centre integration experience
* Experience across D365 Customer Service / Sales modules
* Public sector or GDS experience
Why Apply?
* Hybrid working with flexibility
* Outstanding pension contribution
* 30 days holiday + bank holidays
* Large-scale digital transformation programmes
* Strong focus on career development and wellbeing
* Opportunity to shape modern engineering capability within a nationally important organisation
If you’re a passionate Microsoft technology leader looking for a role combining hands-on engineering, architecture, and leadership, we’d love to hear from you.
Please send your CV in the first instance and if relevant you will be contacted with full role and company information