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Regulatory officer trade effluent

Blackburn
United Utilities
Regulatory officer
Posted: 8 September
Offer description

Job number UU03571 Country United Kingdom Region Lancashire Location name Blackburn waste water treatment works, Cuerdale Lane Samlesbury Blackburn Lancashire PR5 0UY Posting End Date 19/09/2025 Band 6b Role Type Permanent Work hours 22.2 Hours per Week Salary 33,355

Salary - 33,355
Work Type - Hybrid
Job Location - Blackburn waste water treatment works, Cuerdale Lane Samlesbury Blackburn Lancashire PR5 0UY
Role Type - Permanent
Employment Type - Part Time
Working Hours - 22.2 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

* A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
* A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
* Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
* A comprehensive healthcare plan through our company-funded scheme
* MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
* Best Doctors
* Salary Finance
* Wealth at Work courses
* Deals and discounts
* EVolve Car Scheme
* Employee Assistance Plan
* Mental health first aiders
* ShareBuy
* Enhanced parental leave schemes


The Role

Are you looking for a role that fits around your life?

We’re offering a part-time opportunity as a Regulatory Officer Trade Effluent Assistant, where you’ll support our Regulatory Controllers Trade Effluent (RCTE) team.

You’ll help monitor and control trade effluent discharges for a group of low-risk, non-household customer while gaining experience across different areas of the business.


Key Accountabilities

* Collecting samples and meter readings to monitor and control discharges from low-risk traders, while assisting RCTEs with other traders when needed.
* Liaising with non-household customers to provide advice and support.
* Helping RCTEs identify and address illegal discharges to the sewer network.
* Reviewing sample analysis results for a set portfolio of traders and notifying relevant stakeholders.
* Escalating cases of non-compliance to the appropriate Lead RCTE.
* Assisting in gathering and presenting evidence to support enforcement actions.
* Supporting investigations and reporting on incidents or spillages affecting highways and the sewerage system.

To be considered for this role, you will hold an NVQ/QCF Level 3 (or equivalent) in a relevant scientific discipline, with strong knowledge of Trade Effluent legislation and the retail market. You must be fit and able as the roles involves manual tasks such as lifting manhole covers and working in outdoor environments.

You will also bring:

* A sound understanding of the company’s Health & Safety culture, processes, and systems.
* A full UK driving license.
* Experience in a customer-facing environment.
* Strong planning, organisational, problem solving and communication skills.
* Good IT skills, including MS Word and Excel.
* The ability to perform under pressure, remain self-motivated and prioritise your own workload effectively.
* A track record of meeting deadlines without compromising quality.

Additional Information:

* You will be required to participate in a standby rota and must have the flexibility to attend within an agreed timescale.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

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