What does the role include? Offering great customer service to our customers to ensure that they feel valued and assured in the decisions they make. Personal development, learning selling skills, and product knowledge. Assisting the team to ensure the shops are a safe and inviting environment for our customers. Using technology to process and complete sales – don’t worry as full training on our systems will be given. An introduction to working to and meeting personal and team targets. What Skills and Experience is required? At Hughes we believe in developing and training our team members. Our business has been built on customer service. Whilst you may not have huge sales experience you will be guided, trained, and developed to provide the ‘Hughes Experience’ We recognise that not all customers and colleagues are the same and you will learn to tailor your approach to each situation. A capability to learn new skills is required to build trust and rapport with every customer. Flexibility when business needs and customer expectations change. Listening and talking with customers so that you can gather all the information to guide them to the right product for their needs.