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Collections Agent - Harlow
Salary:
£24,570 + Bonus (OTE £28K-£30K)
Join a friendly, stable team and grow your office career!
Looking to build on your customer service experience in a busy, supportive environment? This is your chance to join a well-established Harlow-based company as a Collections Agent.
What You'll Be Doing:
Handling high volumes of inbound calls
Collecting payments and setting up payment plans
Making outbound and credit control calls
Logging accurate notes and resolving queries
Staying professional, calm, and customer-focused
Working Hours:
The call centre is open
8am - 6pm, with shifts on a weekly rota:
8am - 4pm
10am - 6pm
What They're Looking For:
This company values personal traits such as:
Empathy
Understanding
Resilience
Strength
What's In It for You:
Starting salary: £24,570
Bonus after probation (OTE up to £30K)
25 days holiday + bank holidays (option to buy more)
Cycle to work scheme
Pension & death in service
Gym membership & Employee Assistance Programme
If you've got great communication skills and thrive in a fast-paced setting, we'd love to hear from you!
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