Pay rate :£12.60 Per Hour (including paid breaks)
Join Our Retail Team! At COOK, our shops are active community hubs, thanks to the warmth, knowledge, and care of our Retail Team. We’re seeking remarkable individuals to host customers as if they were guests at home.
The Role
* Provide exceptional customer service, prioritizing the customer above all.
* Assist customers with menu planning and catering advice for special occasions.
* Promote upcoming offers, products, and promotions.
* Maintain shop cleanliness, replenish stock, and ensure freezers are full.
* Operate the till efficiently and accurately.
* Understand shop paperwork, legal checks, and their purposes.
* Open and close the shop, including cashing up.
* Check deliveries, place orders, and assist with stock taking.
* Maintain a smart appearance with apron and name badge at all times.
Good to Have
* If you’re passionate about food, that’s great! We will train you on our products, their origins, and suitable dishes for various occasions.
* Previous retail or customer-facing experience is a plus but not necessary; potential is what matters most.
If you meet most of these criteria but not all, don’t worry. We value potential.
Excellent Benefits including
* Paid leave for birthdays, moving house, becoming a grandparent, or a child's first day at school
* Staff profit share
* CookieJar Smart Spending discounts and free food perks
* Team meals, events, and away days
* Being part of a B-Corp-certified business that values sustainability, people, and community
And many more!
What Cook is About
We’re a proud, independent, family-owned B Corp committed to caring deeply about our food, our people, and doing the right thing—even when it’s challenging.
Our vision is to create a welcoming environment where everyone feels they belong. We embrace diverse roles, abilities, and personalities. If you want to grow with COOK, please apply.
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