General Manager
Fast Food Restaurant
Salary: circa 45k dependent on skills and experience
Location: Leeds City Centre - must live within a commutable distance
Full-time, Permanent
Start Date: Immediate start available
Benefits
* Be part of a ground-breaking new restaurant concept
* Opportunity to shape and lead a brand-new team
* Significant scope for growth as the brand expands
* Work directly with the owner to help shape the vision and day-to-day operation
* Competitive package including free lunch when working in the restaurant.
* Closed on Sundays
Are you ready to be the driving force behind one of Leeds most exciting fast food restaurant openings?
A well-established American fast-food restaurant is preparing to open its first UK restaurant in the heart of Leeds later this year, and we are looking for a passionate, experienced General Manager to take the reins.
This is more than just a job, we re a family and we have fun along the way. As General Manager you will be key to making decisions and creating a great culture in the restaurant. It s fun, fresh, fast paced, and full of ambition and we need someone who can match that energy.
About the Role
This is a rare opportunity to come in at the very start, not just to manage a team, but to help build one. You will play a key role in shaping operations, setting standards, and making this new venture a local favourite from day one.
Responsibilities include:
* Lead on day-to-day operations across front and back of house
* Cultivate and lead a highly efficient team through scheduling, team coordination, and effective communication
* Optimise labour deployment, ensuring the right number of Team Members at the right time
* Ensure we have sufficient stock and follow production planning throughout the day & forecast management
* Manage waste and recycling
* Ensure the restaurant is clean and creates a welcoming, warm atmosphere
* Recruit, train, and inspire a high-performing team with a focus on the development of Team Members
* Support potential and develop future managers by owning career growth and succession planning
* Foster a culture of excellence where everyone is welcome and encouraged to be the best they can be
* Develop a culture of care - we are a people-first restaurant
* You will live and breathe our values and vision, inspiring Team Members every day
* Have fun along the way. It is important to create a lively and engaging atmosphere for both Team Members and guests
* Coach teams to develop exceptional food and drink standards for every guest experience
* Lead by example in delivering exceptional customer service and ensuring customer satisfaction
* Ensure relevant training, daily checks, and food protocols are in place
* Champion health & safety, food hygiene, and compliance from the get-go
* Financial management own the restaurant P&L to drive topline sales and reduce costs
* Grow sales the correct way taking no shortcuts
* Hit key restaurant metrics including sales and traffic targets
* Hit key operational metrics including team turnover, net promoter score, COGS, and speed of service
* Collaborate with colleagues and the owner on all aspects of launch and beyond
* Manage our community involvement, owning relationships with charities within local communities
* Analyse performance and respond to data with smart, practical improvements
* Embrace a growth mindset, taking feedback constructively and applying it to improve your skills and performance
About You
You are not just a leader, you are a motivator, organiser, and culture-setter. You thrive in fast-moving environments, love building teams, and aren t afraid to get stuck in.
You will need:
* A passion for investing in the individuals who work for this restaurant with a we grow you and you grow us mindset
* A genuine passion for people, food & hospitality
* The ability to motivate and engage a team
* Strong leadership skills and the ability to inspire and develop a team
* Proven experience as a fast food, restaurant or hospitality leader with high standards
* A proven track record of driving restaurant sales through a multi-channel environment and achieving targets and KPIs
* Operational know-how and a hands-on approach to problem-solving
* The ability to remain calm under pressure and are great with customers
* A flexible, proactive approach, ready to go the extra mile
* Experience setting up or launching a new venue (ideal, but not essential)
* Based in or near Leeds, with flexibility to be on-site when needed
* The ability to have fun along the way
This is more than a job, it is a chance to put your mark on something special. If you are ready to bring energy, vision, and leadership to a new restaurant that s destined to turn heads, please apply now with your latest CV.
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