Responsibilities
* Supervise and support leisure team members including lifeguards, activity leaders, receptionists, and cleaners
* Provide visible leadership, driving high standards of service and professionalism
* Oversee daily operations of the Gym, leisure and spa facilities, ensuring a safe and welcoming environment
* Maintain health and safety standards, including pool safety, facility checks, and record keeping
* Assist with the delivery of our activities programme, supporting engaging and fun sessions for guests
* Mentor, train, and support team development and performance
* Handle guest queries and feedback, ensuring positive experiences and issue resolution
* Work closely with the Leisure Manager, supporting all aspects of smooth leisure facility operations
Qualifications
* Previous experience in a Gym, leisure, fitness, or hospitality environment
* Strong leadership and communication skills
* A focus on delivering great guest experiences
* Knowledge of health and safety regulations within leisure operations
* The ability to work flexible hours, including evenings, weekends, and holidays
Desirable Skills
* First Aid at work
* Pool Plant Operators Certificate
* A Valid RLSS NLPQ UK Qualification in Pool Lifeguarding
* Level 2 Certificate in Gym Instructing or a level 3 Diploma in Personal training
Benefits
* Competitive Salary
* Discounted Holidays at our picturesque UK holiday parks
* Discounted Meals at on-site restaurants
* 30 Days Holiday (including bank holidays, pro-rata for seasonal roles), increasing to 35 days with service
* Company Sick Pay (eligibility after service completion)
* Pension Scheme & Life Assurance
* Continuous Training & Development Opportunities
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