Overview: We are seeking a proactive, highly organised, and personable Office Administrator to join our team on a full-time basis. This varied role is central to the smooth running of our offices (Croydon and City) and involves supporting multiple departments including Bid Writing, Technical, Accounts, and Human Resources. The successful candidate will have excellent communication skills, a keen eye for detail, and the discretion to handle sensitive and confidential information. Importantly, the ideal candidate will take initiative, demonstrate the ability to identify what needs to be done, and feel confident working independently with minimal supervision. Key Responsibilities: Front Office & Administrative Support Answer and manage incoming telephone calls professionally and efficiently. Greet and assist visitors, ensuring a positive and professional experience. Coordinate and facilitate in-office and virtual meetings, including room bookings, refreshments, and equipment setup. Manage incoming and outgoing mail and deliveries. Bid Writing Team Support Produce and maintain up-to-date corporate CVs for employees in a consistent and professional format. Liaise with staff to collect and verify CV content and project experience. Ensure CVs are aligned with company branding and tailored to bid requirements. Formatting documents and Policies Technical Staff Support Create and maintain Excel documents, reports, and trackers as needed. Type up meeting minutes and distribute to relevant parties. Assist in the preparation, formatting, and issuing of contracts and technical documents. Accounts Team Support Assist with basic finance administrative tasks, such as data entry, invoice tracking, filing, and preparing documentation for review. Liaise with suppliers and clients as directed to resolve queries. Human Resources Support Facilitate the onboarding process for new starters, including preparing welcome packs, setting up IT access, and coordinating inductions. Request and follow up on employment references. Maintain and monitor office attendance records and timesheets. Provide administrative support for HR initiatives, record-keeping, and policy documentation. Requirements: Proven experience in an administrative or office coordination role. Excellent telephone and interpersonal skills. Strong organisational skills with the ability to multitask and prioritize. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). High attention to detail and accuracy. Discretion in handling sensitive and confidential information. Team player with a positive attitude and a proactive approach to problem-solving. Desirable: Experience supporting HR or Finance departments. Familiarity with bid or proposal writing environments. This list is not exhaustive but provides an overview of the type of work the candidate will be required to do on a daily basis.