Location: Belfast, Ireland (Hybrid Working Available)
Salary:Competitive + Bonus + Benefits
Role Type:Full-Time, Permanent
Launch Your Career in SaaS Account Management
Are youearly in your careerand eager to gain hands-on experience in thefast-paced software and SaaS industry? Do you thrive on building relationships and learning how great customer experiences drive business success?
We’re looking for an Associate Account Manager(Junior Account Executive) to support our account management team at ClearCourse. This is a fantastic opportunity tolearn the ropes of customer success, client engagement, and commercial growth—with training, mentorship, and real-world exposure to software products and clients.
What You’ll Be Doing:
Support senior team members in managing aportfolio of software clients
Help prepare client communications, meeting summaries, and follow-up actions
Coordinate product demos, training sessions, and webinars
Learn how to identify customer needs and gather product feedback
Work closely with sales, support, and product teams to deliver aseamless client experience
Maintain accurate CRM records and track client touchpoints
Monitorbasic account health metricsand flag issues to the team
Contribute torenewal documents and commercial proposals
Stay informed about industry trends and competitors to support client conversations
Assist in distributingmarketing contentthat enhances the customer journey
What We’re Looking For:
Strongcommunication and interpersonal skills
A keen interest intechnology and SaaS
Organised, detail-oriented, and eager to learn
Familiarity withMicrosoft Office or Teams(or similar tools)
Experience with CRM platforms is a plus, but not essential
Ateam playerwith a can-do attitude and customer-first mindset
Why Join ClearCourse?
ClearCourse is a group of over45 software and payments businessesbuilt around innovation, collaboration, and a shared focus on customer success. As an Associate Account Manager, you’ll be part of a supportive team where your learning and growth are prioritised.
Our Benefits Include:
Competitive salary + bonus opportunities
25 days holiday + your birthday off
Private Medical Insurance (Bupa)
Health cash plan– claim back on everyday healthcare costs
Life Assurance– 4x your salary
Group Income Protection– 75% salary during long-term illness
Enhanced parental leave
Access toPerkbox– 4,000+ perks and discounts
Cycle to Work scheme
Training budgetsandreimbursement for professional development
Flexible working modeland a collaborative team culture
Apply Now!
At ClearCourse, we valuecuriosity, diversity, and collaboration, and we’re committed to building a workplace where you can learn, grow, and thrive.
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