Overview
This is an exciting time to join an organisation with an essential role in the UKs tertiary education sector. QAA is the UK's independent quality body for tertiary education, and our purpose is to ensure that students and learners experience the highest possible quality of education. We are the UK's authority on quality and standards, acting as custodian on behalf of the sector of reference points including the UK Quality Code for Higher Education, Subject Benchmark Statements, and the Frameworks for Higher Education Qualifications. Throughout the UK we are the trusted partner of governments and funding bodies. In Scotland, Wales, and Northern Ireland, we work in collaboration with the sector to meet the needs of each nation. In England, our successful membership programme provides a rich source of resources to strategic leads, quality specialists and students and learners alike. Globally we are recognised as one of the world's leading quality bodies and support the UK sector as it welcomes international students and extends its reach through transnational education. We are a world-leading quality agency with unmatched experience of providing impartial regulatory and collaborative quality assurance and enhancement.
We are a remote first organisation and encourage day-to-day flexibility. It is important to us that our working environment enables us to deliver our services in a way and location that provides the best outcomes for our stakeholders and customers and meets their expectations. Alongside this we want individuals and teams to feel empowered to work where, when, and how they want, providing that business needs are met.
Position
Account Manager (England) responsibilities include shaping and growing our commercial partnerships. You’ll work closely with our Customer Engagement team to identify opportunities with existing customers, develop proposals that create value, and strengthen how they experience and perceive QAA.
Responsibilities
* Identify opportunities with existing customers and develop proposals that create value.
* Strengthen how customers experience and perceive QAA.
* Collaborate with the Customer Engagement team to drive commercial partnerships.
Contract and location details
* Contract: 12-month fixed-term contract.
* Salary: set salary band, in line with fairness and consistency.
* Location: Location flexible within the UK (remote-friendly).
* Hours: 35 hours per week, flexible working available.
* Band: 6
Requirements
* Ability to establish strong, trusted relationships with stakeholders, customers and sponsors to understand challenges and objectives and provide unique solutions.
* Experience in a business-to-business customer-facing environment in a sales or business development role with a proven track record of meeting sales targets and delivering high levels of customer service.
* Demonstrated passion for generating revenue and growth through strong, successful commercial partnerships.
Application information
More information about this role can be found in the job description. If you would like more information in advance of applying please contact.
To apply, please create a profile on our recruitment portal and submit your CV with a covering letter outlining your experience. Only applications which include a CV and a cover letter will be considered for the role.
Closing date: 23 October 2025. The closing date for applications is Thursday 23 October; we may close this vacancy early based on response rate and calibre of applications.
Other information
* Position: Account Manager (England)
* Location: Flexible remote working within the UK
* Job type: Full-time, 12 month fixed term contract
* Hours: 35 hours per week, flexible working available
* Benefits: Remote working, Paid annual leave, Paid sick leave, Professional development support, Employee assistance programme (EAP), Pension scheme, Paid volunteering leave
QAA recognises the positive benefits of equity, diversity and inclusion. Our aim is to be truly representative of all sections of society, and for all to feel respected, free to be themselves no matter what their identity or background, and able to give their best. We value the differences that a variety of backgrounds, experiences, perspectives and skills bring and strongly encourage suitably qualified applicants to apply and join us.
We are committed to ensuring accessibility for all applicants. If you need any reasonable adjustments to participate in the recruitment process, please contact us. We are committed to working with all to understand what accommodations are necessary to ensure a fair and accessible process.
If you have not heard from QAA within three weeks of the closing date for this vacancy, then your application has not been successful. Please be aware that we are unable to provide feedback on individual job applications.
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