Overview
We are seeking a dedicated and enthusiastic Front of House staff to join our team.
The ideal candidate will have a passion for hospitality and a commitment to providing exceptional guest experiences. You will play a crucial role in ensuring that our customers enjoy their dining experience, from taking orders to delivering food with a friendly smile.
Duties
* Greet and welcome guests in a warm and friendly manner.
* Take accurate food and drink orders using the restaurant's POS system.
* Serve food and beverages promptly while ensuring presentation meets our standards.
* Provide knowledgeable recommendations on menu items, including upselling specials and promotions.
* Maintain cleanliness and organisation of the dining area, including tables, chairs, and condiments.
* Assist with food preparation as needed, adhering to food safety standards.
* Collaborate with kitchen staff to ensure timely service and address any guest concerns effectively.
* Handle cash transactions accurately and efficiently as part of the payment process.
* Manage time effectively to ensure all guests receive prompt service throughout their visit.
Qualifications
* Previous restaurant experience is essential, with a strong understanding of hospitality principles.
* Knowledge of food safety regulations and practices is essential.
* Basic math skills for handling payments and calculating bills accurately.
* Experience in serving or culinary roles is an advantage.
* Excellent time management skills to handle multiple tables efficiently during busy periods.
* Strong guest service skills, with the ability to engage positively with customers and resolve any issues that arise.
* A proactive approach to upselling menu items to enhance the dining experience for guests. If you are passionate about providing outstanding service in a dynamic environment, we would love to hear from you
Job Type: Full-time
Pay: £12.21-£14.00 per hour
Expected hours: 40 per week
Benefits:
* On-site parking
Work Location: In person