Location:
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
London
Contract Duration:
6 weeks
Daily Working Hours:
Monday to Friday, 08:30 17:00
Day Rate: £150/day (inside IR35, via umbrella)
Expenses: Mileage and parking claimable
Scope of Work:
This is a field-based, junior-level role providing basic break/fix support for HP and Lenovo laptops and desktops. The contractor will assist senior technicians with repairs and follow step-by-step instructions for simple tasks.
Key Responsibilities:
Attend designated sites to assist with laptop and desktop repairs, including reassembly under guidance
Support troubleshooting, diagnostics, and maintenance of HP & Lenovo devices
Use mobile app to manage service tickets: Collect and return parts daily
Attend sites and assist with repairs
Close tickets in the system
Follow instructions from team leads or senior technicians for BIOS updates and branding
Maintain safe working practices and report any issues to the support line
Requirements:
Basic understanding of laptops and desktops (HP/Lenovo preferred)
Willingness to learn break/fix repairs under supervision
Own vehicle and essential tools preferred
Good time management and organisational skills
Willingness to work across multiple sites
Desirable:
Previous experience in a deskside support or IT helpdesk role
Familiarity with ticketing systems and mobile service apps
TPBN1_UKTJ