Overview
As our business plans for growth this year, we are seeking a dedicated and experienced Shop Manager to oversee the daily operations of our bakery establishment. The ideal candidate will possess strong leadership skills and a passion for retail, ensuring that our team delivers exceptional customer service while maintaining product quality and a clean shop. This role requires excellent organisational abilities and the capacity to manage a diverse team effectively.
Duties
* Supervise and manage shop staff (retail sales) and bakers (production) fostering a positive team environment. You must be FIRM but FAIR
* Oversee daily operations, ensuring production is never low and shop is always fully manned
* Implement effective strategies to drive revenue growth.
* Maintain high standards of customer service, addressing any issues promptly.
* Manage inventory levels, ensuring stock is replenished efficiently.
* Conduct regular staff training sessions to enhance product knowledge and sales techniques.
* Handle administrative tasks including scheduling and reporting.
* Ensure compliance with health and safety regulations within the shop.
* Manage time effectively to balance various responsibilities throughout the day.
Qualifications
* Proven experience in team management within a retail environment.
* Strong supervisory skills with the ability to motivate and lead a team.
* Excellent organisational skills with attention to detail.
* Proficient in administrative tasks and managing operational processes.
* Strong time management skills to prioritise tasks effectively.
* A proactive approach to problem-solving and decision-making.
* Ability to providing outstanding customer service.
If you are passionate about retail management and possess the necessary skills to excel in this role, we encourage you to apply. Join us in creating an exceptional shopping experience for our customers
Job Type: Full-time
Pay: £26,000.00-£36,000.00 per year
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* On-site parking
* Store discount
Education:
* GCSE or equivalent (preferred)
Experience:
* Supervising: 3 years (preferred)
* Customer service: 5 years (preferred)
* Retail management: 3 years (preferred)
* Management: 3 years (preferred)
Work Location: In person
Reference ID: MSB-MANAGER