Complex Care Coordinator at Routes Healthcare
Quick Snapshot
* Job Title: Complex Care Coordinator
* Location: Brighouse, West Yorkshire
* Salary: Up to 25K (+ On Call Payments and Bonus)
* Contract: Full‑Time, Permanent
A Little About Us
Routes Healthcare is a dedicated team of professionals who value care and community. For the last 15 years we have delivered high‑standard care that puts the client’s needs at the heart of everything we do. If this sounds like the kind of environment you want to be part of, we would love to hear from you.
We support your growth through centralised back‑office, in‑house recruitment, a comprehensive training academy, and a supportive IT team. We also offer:
* Wellbeing and financial support through our Employee Assistance Program (EAP)
* 25 days holiday plus a birthday day off and extra bank holidays
* Pension scheme
* Competitive salary and performance‑based bonus
* A friendly, supportive workplace
Requirements
* Passion for putting people first
* Strong organisational and time‑management skills
* Understanding of CQC regulations
* Excellent communication skills and the ability to coordinate a team of healthcare workers
* NVQ in Health and Social Care is a bonus
* Willingness to work on‑call duties
Your Typical Day‑to‑Day Will Include
* Co‑ordinating care delivery using our scheduling system
* Adapting plans based on staff availability and new client needs
* Ensuring staff attend meetings, supervisions, and training within CQC timescales
* Collaborating with Service Manager and Complex Case Managers to deliver high‑quality care
* Maintaining regular client contact and delivering person‑centred care
* Recording concerns, complaints, and compliments
* Managing on‑call duties on a rotating basis
This could be the start of an incredible journey, changing lives in our community. We look forward to hearing from you!
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