Ready for your next career move as a Technical Support Advisor?
Do you thrive on delivering top-notch customer service… whether that’s face-to-face or over the phone?
Got a knack for solving techy problems and love the satisfaction of cracking a tricky issue?
If that sounds like you, then this Technical Support Advisor role might just be your perfect match!
You'll be joining a supportive, close-knit team that values collaboration, encouragement, and helping each other succeed.
Want to know more? Keep reading…
Responsibilities:
1. Supporting customers over the phone and in person at the workshop
2. Inspecting and diagnosing problems with products and carrying out repairs
3. Ensuring all processes are followed, including using internal systems
4. Ensuring customer records are up to date
5. Liaising with and communicating with other departments
Skills and Experience:
1. Ideally 1-2 years of experience in a technical support role
2. A naturally high level of technical competency and comprehension
3. Excellent interpersonal skills, telephone manner, and communication skills
4. Patient, friendly and enjoy talking to people
5. A positive and proactive personality, with good problem-solving skills
In return, the successful Technical Support Advisor will receive a salary of £25,000 - £30,000, plus excellent company benefits including:
1. Company events and parties
2. 28 days holiday
3. Employee assistance programme
4. Company pension
To apply for this Technical Support Advisor role, send your CV over today.
#J-18808-Ljbffr