Description
Aftersales Advisor - Perrys BDC Burnley
Hours: to be discussed
Salary: negotiable depending on experience
Perrys are one of the UK’s largest Car Dealership Groups having served customers since 1908 with over 50 branches across the country. Official franchised dealer for many of the UK’s most popular car and commercial vehicle brands, including Ford, Kia, Mazda, and Vauxhall.
Company benefits:
•Training
•Company pension
•Employee discount
•Monthly incentives
•Commission available
•Rewarding environment
Aftersales Advisor role:
•Working in conjunction with the Dealerships and the Aftersales teams in the workshops your remit will be to receive calls from customers and assist them with their Aftersales needs, liaising with workshops to book their vehicles in for general servicing, MOT and repair work or giving customers updates on repair timescales and obtaining approval for any costed work.
•You will be working alongside the service department making sure you deliver a high level of customer service to make the customer experience an enjoyable one.
The role is working within a Main Car dealership, so we need someone with the highest levels of customer service and communication skills who present themselves in the highest manner.
•General call centre duties like data entry, after-call work, teamwork, and others.
Aftersales Advisor requirements:
•Previous customer service experiences in the contact centre, but we’ll consider stable work experience in other roles.
•Excellent customer service skills.
•Strong communicator and able to present yourself professionally.
Any applications will be 100% confidential.
Perrys Motor Sales are working with Octane Recruitment to cover all their recruitment needs. Should your CV match the requirements then Octane Recruitment will be in touch to discuss your CV before forwarding it to the site.