Do you have great customer service skills and sales administrator experience?
We have an exciting opportunity to join one of our clients, a globally recognised brand and one of the worlds market leaders in packaging technology. With a family feel and supportive working environment, they are looking for a new addition to their team. Our client is committed to innovation, a sustainable business model and service leadership.
As a Customer Service Administrator, you will be coordinating customer purchase orders, updating the business ERP system, answering customer queries, preparing and issuing export documentation and liaising with relevant departments.
Hours: 37.5 hours a week, Mon – Fri 9am-5pm
Benefits package for a Customer Service Administrator
* 25 days annual leave + bank holidays
* Life assurance and pension scheme
* Company sick pay
* Occupational health nurse and eye tests
* My shop – discount platform
* Free Parking
Key responsibilities of a Customer Service Administrator
* Processing and coordinating customer purchase orders
* Customer enquiries via phone and email
* Updating the business ERP system to ensure accurate price lists
* Obtaining freight quotations and liaising with freight forwarders to coordinate customer shipments
* Preparing and issuing export documentation
Key skills and experience required for a Customer Service Administrator
* Excellent customer service experience with your own customer base
* Proficient in the use of Microsoft Office applications
* Experience using SAP or other ERP systems
* Knowledge of export documentation
If you have the required experience and are looking for an opportunity within a company that will add value to you, then please apply now