Role Title:
User Researcher
Duration:
contract to run until 30/09/2025
Location:
Mostly remote - potential need for travel for research
Rate:
up to £552 p/d Umbrella
inside IR35
Clearance required:
Active SC Clearance is required
Role purpose / summary
User Researcher with extensive experience in the Public Sector, and with Government Digital Services.
* understanding and applying a range of user research methods correctly for different life cycle phases, and advising others on these methods
* communicating insights from research in a clear and impactful way that drives change in the design of services and informs policy and proposition
* establishing an effective user centred design culture in a team, and supporting them to embed user centred design practices into their agile workflow
* convincing senior stakeholders about the benefits of adopting a user-centred approach, based on evidence
* establishing and applying ethical research standards and practices to ensure the safeguarding and wellbeing of participants and researchers.
* researching diverse audiences to help teams deliver accessible and inclusive digital services
* collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design
* advocate for user-centred and inclusive design practices across the organisation
* support the development of service strategies and roadmaps for transformation
All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply