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We are currently looking for a passionate Conference & Events Manager to join the team at Bankside Hotel - Voted one of the 'Best Places to Work in Hospitality' for three consecutive years. Sitting consistently in the top tier of all hotels in London on TripAdvisor, Bankside Hotel is a social hub for guests and locals who have a passion for culture, art, and food. If this sounds like something you'd like to be part of, we would love to hear from you!
Who you are!
What do we expect from you?
* Maximize sales opportunities to achieve budget and revenue targets.
* Respond to all enquiries within 4 hours, providing clear and well-presented information.
* Follow up on enquiries within the agreed timeframe and accurately record details in Opera S&C.
* Handle contracts, deposits, and event details efficiently to meet deadlines.
* Keep account and guest profile data accurate and up-to-date in PMS.
* Quote according to hotel guidelines, ensuring correct input into the system immediately.
* Arrange and conduct site inspections and educational trips to promote Bankside’s offerings.
* Maintain high product knowledge and awareness of in-house business and clients.
* Develop and maintain good relationships with clients to ensure consistent, efficient service for both new and returning customers.
Be Natural
We want our people to be genuine and non-scripted. Show us who you really are!
Make It Easy
Be flexible and respond quickly and positively to changing business needs. Communicate effectively and creatively with guests and team members. Take charge, show initiative, and resolve issues in your own way.
Belong
Show love towards our guests and your team! Understand your value within Bankside and contribute to the development of the local area and the hotel. Develop passion and knowledge about our products and surroundings.
Benefits
In return for being a great Conference & Events Manager, we offer benefits such as:
* Complimentary dry-cleaned uniform
* Free meals on duty
* Medical Cash Plan
* Discounted hotel and F&B rates worldwide with Marriott
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