Join to apply for the VP of Enterprise Services Delivery role at Mars.
As Vice President of Enterprise Delivery Services, you will ensure the stability, security, and effectiveness of core technology foundations that power Mars global business operations. You will lead strategic leadership across global infrastructure and operational capabilities, drive enterprise-wide cloud adoption, infrastructure modernization, and large‑scale programs, and foster collaboration with senior leadership and technology partners.
This is a global role with a broad scope, responsible for leading a high-performing and highly engaging team of over 300 associates, with influence over 400+ indirect team members, and with direct influence over more than $200M in annual spend.
Key Responsibilities
* Set strategic direction: define and execute the global strategy and roadmap for Enterprise Delivery Services, ensuring technology foundations enable Mars business objectives while leveraging emerging innovations and market opportunities.
* Drive transformation and modernization: lead enterprise‑wide cloud adoption, infrastructure optimization, and large‑scale modernization programs, ensuring delivery at speed, scale, and quality across a diverse and global technology landscape.
* Enable operational excellence: shape and oversee complex programs that deliver reliable, secure, and high‑performing infrastructure and workplace services for over 160,000 associates, ensuring seamless production deployment and zero business disruption.
* Optimize value and performance: establish a culture focused on value creation, prioritization, and efficiency; oversee budgets, benefits realization, and performance metrics, ensuring commercial discipline and measurable business outcomes.
* Strengthen governance and partnerships: define and maintain architecture roadmaps, standards, and operating models that guide internal teams and third‑party suppliers, conducting regular supplier reviews to ensure accountability, innovation, and continuous improvement.
* Lead high‑performing teams: provide direction, coaching, and performance management to the Infrastructure and Operations Services leadership team, fostering accountability, collaboration, and professional growth.
* Engage and influence stakeholders: build strong partnerships across the business, collaborating with senior leaders to align priorities and balance enterprise demand with delivery capacity.
* Leverage strategic partnerships: develop and maintain relationships with key technology partners and industry advisory groups to shape strategic direction, accelerate innovation, and deliver transformative initiatives.
Education & Professional Qualifications
* Bachelor’s degree or equivalent career experience.
* Technology management certifications.
Knowledge / Experience
* Extensive leadership experience in IT infrastructure and operations, preferably within consumer products or similarly complex global industries.
* Proven track record of driving enterprise‑wide infrastructure transformation and modernization initiatives.
* Deep and broad technical expertise across infrastructure domains, including networking, storage, hosting, and cloud technologies.
* Strong knowledge of cloud migration strategies, cost optimization, and financial stewardship of technology investments.
* Experience managing third‑party suppliers, managed services contracts, and strategic technology partnerships.
* Solid understanding of IT planning, architecture, design, and operations processes, aligned with enterprise standards and governance frameworks.
* Awareness of current infrastructure market trends, emerging technologies, and industry best practices.
* Demonstrated ability to lead large, globally dispersed teams, managing through others while fostering high performance and collaboration.
* Over 15 years of IT industry experience, with 10+ years leading large‑scale technology teams and multi‑million‑dollar budgets.
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