40 hoursper week, on a 5/7 RotaWorking hours: 07:00 - 15:30£17.34per hourIn addition, you will also get these great benefits:Annual Leave Entitlement – 31 days' entitlement (including statutory bank holidays) which increases with service!Holiday Buy Scheme –Buy up to 5 additional daysComprehensive Pension Plan – including ArrowXL company contributionsLife Insurance – Company-funded 2x basic salary life cover from day oneEnhanced maternity, paternity, adoption and shared parental leaveLong Service Awards – Awarded for every 5 years' serviceEmployee of the Month Incentives – Local winners across the country, plus an overall winner chosen by the CEOProgression and Development Opportunities– Investment into your career path via our award-winning Training AcademyUp to 25% Staff Discount at www.very.co.ukRetail Discounts – Huge discount savings across retailers and restaurants, including Apple, Asda, B&Q, Halfords, Nando's, TGI Friday's, Screwfix and many more!Discounted Gym Membership– Up to 25% discount across 3700 nationally located gyms, health clubs, leisure centres, bootcamps and fitness studiosCycle to Work Scheme– In partnership with Evans Cycles, the Arrow XL C2W scheme offers great benefits and discountsJob IntroductionArrowXL is hiring!As the UK's leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. Our aim is to build a welcoming and friendly business that supports the local community.We store and deliver large, heavy and bulky items in pristine condition – items that typically need two attentive people to handle. Quite often, these items need to be installed for our customers, which we also do!ArrowXL is now recruiting for a Warehouse First Line Manager to join our busy Warehouse team in Enfield.Leading a team of hardworking Warehouse Operatives, you will be responsible for the smooth operation of our Warehouse function on the Night Shift, ensuring our delivery crews are loaded to deliver the best service to all our customers.Dealing with items such as refrigerators, televisions, and indoor and outdoor furniture requires hard work and dedication. By choosing to be part of our Warehouse team, you will be welcomed into the ArrowXL family.So, what are you waiting for? Apply now!Please be aware that all roles at ArrowXL are subject to a mandatory criminal record DBS check.Reporting to the Warehouse Shift Manager, tasks will include:Efficient resource planning and cost control whilst always ensuring the operation is both effective and compliant.Leading a team of highly skilled warehouse operatives to coordinate all aspects of the day-to-day offload, put away and pick and load processes (which includes responsibility for stock quality and integrity).The resourcing, development, and management of all colleagues within your team, ensuring that our operatives are fully trained and that we retain great peopleMaking prompt decisions that protect customer service and our delivery schedule, while remaining commercially focused.Leading on-site resources (colleagues and equipment) to ensure we have everything required in the right place at the right time not only to meet, but also flex, to our customers' changing needs.People Management:Communicates clearly so that all direct reports and any team members are aware of their objectives and the standards required, ensuring that these are aligned to both functional and broader business objectivesDefines and manages day-to-day activities, being clear about priorities to ensure that deadlines are metAccountable for ensuring the quality of the work at the 'Professional' level and the performance of their team members, where applicableRole model positive behaviour, which is in keeping with our values, recognising good/excellent performance whilst being clear and transparent about areas of underperformance concerning direct line reports and their teams, where applicableProvide clear advice and direction on how to change and bring about improvements where these need to be madeProactivelyresolve conflict amongst team members quickly and fairly, manage any poor conduct and/or behaviour in keeping with AXL policy and procedure and manage attendance amongst team members in keeping with AXL policy and procedureEngage and build open and honest professional and positive relationships with team members, fellow colleagues, peers and cross-functional stakeholdersThe Ideal CandidateWith the number of applications expected for this position, we will only be able to proceed with candidates who match our essential requirements stated below:Experience in managing teams within a customer-focused and fast-paced warehouse environmentKnowledge and experience dealing with first-line people management issues (absence, performance, and investigations)Good working knowledge of Microsoft Systems, as this role uses various Microsoft packages, including Outlook, Word and ExcelAbility to read and utilise Management Information to identify areas of improvement and drive changeAbility to readand interpret financial data to manage and improve resource costsStrong people skills – able to influence, coach and developKnowledge of JDA WMS is an advantage