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Job Role: General Manager at Wagamama
As a general manager at Wagamama, you'll lead a restaurant team in the Wagamama way, embodying our people promise, values, and core leadership behaviors. Your responsibilities include:
1. Driving sales
2. Inspiring your team to deliver an excellent guest experience, striving to exceed expectations
3. Developing and growing your team, ensuring engagement, motivation, and results
Benefits include:
* Up to £8,000 annual bonus opportunity
* Private medical insurance and pension scheme
* Dedicated 6-week training programme
* £14 - £25 free food allowance on every shift
* 50% discount at Wagamama and 30% off other TRG brands with family and friends
* Internal progression opportunities and fully funded apprenticeship programmes
* 28 days holiday
* Kintsugi wellness access, including counselling, cycle-to-work scheme, and discounted gym/leisure
* Family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
* Financial wellbeing support, including salary-repaid loans for urgent needs
What we look for:
* Experienced hospitality general manager capable of leading a restaurant team with positive behavior and performance in a fast-paced environment
* Strong communicator who engages in genuine conversations with consideration and care
* Understanding of restaurant financial performance and ability to identify opportunities
* Experience managing a restaurant budget and labour, reacting to changing demands
* Passionate leader focused on team performance and development
* Commitment to creating an inclusive environment where everyone feels respected and belongs
* Forward-thinking problem solver who makes quick decisions
* Leader who inspires and engages their team to flourish in their roles and careers
The Wagamama Way:
Kaizen, meaning 'good change,' is our core philosophy, shaping our dishes, work, and mindset. We are committed to championing change in our communities and on the planet. With three decades of acting differently, we celebrate diversity, prioritize personality over perfection, and promise to support our team. We believe in building trust, creating safe spaces for honest conversations, and encouraging everyone to bring their unique selves to the table.
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