Job Title: Assistant Manager Location: Southend-on-Sea Salary: £29,000 per annum Hours: Full-time, 40 hours per week (exact start times as directed by the Registered Manager, on-call is required as directed by the Registered Manager) Reports to: Registered Manager Purpose of the Role: To support the Registered Manager in the day-to-day running of the service, ensuring high standards of care, compliance with CQC regulations, and a positive working environment for staff and residents. The Assistant Manager will act as a role model, offering leadership, guidance, and practical support to the team while maintaining a strong focus on residents’ wellbeing and outcomes. Key Responsibilities: Assist in managing the daily operations of the home, ensuring high-quality support is consistently provided Lead and supervise the staff team, including rota planning, supervisions, and shift leadership Ensure the service meets or exceeds CQC and other regulatory standards Support in developing and implementing care and support plans that promote recovery, independence, and choice Maintain accurate and up-to-date records, risk assessments, and audits Liaise with external professionals, families, and stakeholders as appropriate Participate in the on-call rota and provide hands-on support when needed Assist with recruitment, induction, and training of staff Promote safeguarding and maintain a safe and nurturing environment for residents and staff Deputise for the Registered Manager during periods of absence Person Specification: Essential: Experience working in a residential or supported living service for adults with mental health needs Supervisory or team-leading experience in a care setting Strong understanding of CQC regulations, safeguarding, and person-centred care Excellent communication, organisational, and leadership skills NVQ/QCF Level 3 in Health and Social Care (or equivalent) Willingness to work flexibly including evenings, weekends, and participate in the on-call rota Desirable: NVQ/QCF Level 5 in Leadership and Management (or willingness to work towards) Knowledge of trauma-informed care and Positive Behaviour Support Experience working with individuals with forensic histories or complex mental health diagnoses A full UK driving licence What We Offer: Competitive salary with opportunities for progression Ongoing training and support to develop leadership skills Pension scheme Supportive and inclusive working environment Access to staff wellbeing initiatives