Divisional Managing Director - Repairs or Voids
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Pay range
This range is provided by Martin Veasey Talent Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Location
Location: Northern Home Counties / East Midlands Border (with regional and national travel)
The Opportunity
The Divisional Managing Director - Repairs or Voids will take full operational and commercial leadership of one of the company's largest business areas. Reporting to the Managing Director, you will oversee multiple regions, contracts, and customer portfolios, ensuring service excellence, profitability, and performance consistency across the division.
You will lead and develop a team of Business Unit Directors, Contract Managers, and operational delivery leaders, mentoring and coaching them to strengthen capability and ensure succession as the business extends its national reach.
This is a high‑visibility operational leadership role, not a detached strategic post. You will be regularly in the field, with teams and clients, diagnosing performance issues early, resolving service challenges, and reinforcing delivery standards. You will personally drive service improvement, customer satisfaction, and workforce engagement while maintaining commercial control.
You will act as the operational heartbeat of the business – setting the tone for pace, standards, and accountability, and ensuring that our client's reputation for reliability and responsiveness continues to set it apart from competitors.
Ideal Candidate
You are an operational leader first and foremost – commercially astute, decisive, and hands‑on. You have come up through the ranks, led front‑line delivery, and now oversee large service operations where quality, customer outcomes, and financial performance are measured daily.
You lead through credibility and presence, not position. You take ownership, build trust, and are at your best where the pressure is high and results are visible.
You'll bring a track record of running multi‑million‑pound business units or divisions, leading large, distributed operational teams, and delivering measurable improvement in customer satisfaction, service reliability, and profitability.
You will come from a service‑based, operationally intensive industry where success depends on visible leadership, measurable delivery, and client trust.
Potential source sectors include:
* Facilities Management (FM): Managing reactive and planned maintenance, field teams, and SLA‑driven contracts.
* Property Maintenance, Engineering, or Construction Services: Multi‑trade or M&E repairs and refurbishment across housing, commercial, or student accommodation portfolios.
* Utilities or Infrastructure Services: Large‑scale, regulated field operations with high compliance and customer‑impact sensitivity.
* Outsourced Service Providers (with tangible delivery operations): Multi‑contract businesses where service quality and responsiveness directly drive retention and growth.
* Third‑Party Contract Logistics / Supply Chain Operations: Multi‑site, time‑critical delivery environments with full P&L and people accountability.
* Multi‑Site Manufacturing, Production, or Automotive Services (with technical or trades workforces): Operational leadership across multiple plants or service centres, focused on performance, productivity, and quality.
* Aviation MRO or Complex Multi‑Site Technical Services: Maintenance and repair environments requiring pace, precision, and compliance.
The Person
* Proven ability to lead large, front‑line teams and manage multi‑million‑pound P&Ls.
* Hands‑on, visible, and engaged – a leader who earns credibility on the ground.
* Skilled in troubleshooting and operational problem‑solving; proactive in addressing performance and client issues.
* Strong communicator and relationship‑builder with clients, partners, and internal teams.
* Experienced in mentoring and developing senior managers and operational leaders.
* Commercially disciplined – able to balance service quality with efficiency and cost control.
* Resilient, pragmatic, and unflustered under pressure.
* Straightforward, clear, and consistent in expectations and decision‑making.
Selection Process & Expectations
This appointment is business‑critical and will involve an intensive, multi‑stage selection process. Candidates should expect to demonstrate tangible, evidence‑based achievements at each stage.
We are seeking proven winners – operational leaders who can clearly show how they have delivered measurable improvements in:
* Service and operational performance
* Business growth and margin improvement
* People development and succession planning
* Customer satisfaction and retention
* Supporting commercial teams to secure and retain contracts through outstanding delivery
Applicants who can provide specific, quantifiable examples of where they have achieved these results will be prioritised. This is a role for a doer, not a talker – a leader who leads by example and produces results through visibility, accountability, and action.
What's on Offer
* Performance Bonus: Based on divisional profit, KPI delivery, and customer satisfaction
* Total Package Potential: £300,000 (including performance bonus, car allowance, healthcare, and executive benefits)
* Environment: Entrepreneurial, dynamic, and commercially driven – a culture that rewards delivery, pace, and ownership.
Why This Role
This is a defining opportunity for a hands‑on, operationally minded leader to take charge of a major division within one of the UK's most dynamic and fast‑growing property services businesses.
For the right candidate, it offers autonomy, challenge, and the chance to build people, performance, and culture as the company continues its nationwide expansion.
If you are a proven operational leader who delivers results through visibility, pace, and accountability – and can evidence those achievements at every stage – this is the role that will define your next decade.
Seniority Level
Director
Employment Type
Full‑time
Job Functions
Distribution, Management, and Other
Industries
Building Construction, Building Structure and Exterior Contractors, and Residential Building Construction
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