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Age UK has an exciting opportunity to join their fantastic team in Ilkley! (West Yorkshire).
We are recruiting for a Shop Manager to manage the day-to-day running of our Ilkley shop, located on The Grove Promenade, LS29.
As Shop Manager, you will lead our team of staff and volunteers, providing effective leadership, training, and development.
Utilising your previous experience and managerial skills, you will help maximise store sales and profits while ensuring an excellent experience for customers and donors.
This role offers an excellent benefits package and the opportunity to work within a valued team, supporting a charity that provides vital services to older people across the UK.
If you have a passion for retail and want to contribute your skills to a charity supporting thousands of older people, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kg).
To ensure the smooth running of our stores, interviews will be conducted throughout the advertising period. Early applications are encouraged.
What you will have:
* Experience in a performance-driven retail/customer-centric environment
* Experience managing people
* Ability to lift and carry bags of stock up to 10kg
* Ability to build, retain, and develop a team
* Strong drive to achieve results through others
* Ability to delegate, coach, and listen
* Effective time management skills
* Motivated self-starter and team motivator
* Open and adaptable to change, supporting others through it
* Experience communicating with diverse workforce and customer base
* Ability to establish and maintain retail processes and merchandising
* IT literacy and numeracy skills
What we offer:
* A 35-hour working week
* 25 days holiday plus bank holidays
* A generous pension contribution of 8%
* Discounts and rewards via Blue Light Card and BenefitHub
* Life assurance and Bupa health cashback plan
* Tickets for Good – free and discounted event tickets
Additional Information:
Applicants must be 18 or older due to the role's requirements.
All CVs are anonymised in our recruitment process. Please remove personal details from your cover letter/supporting statement to support fair recruitment practices.
We are particularly keen to hear from applicants from underrepresented groups, including men and ethnic minorities.
Early applications are encouraged as we review applications throughout the advertising period and may close the vacancy early.
Age UK is an Equal Opportunities employer and committed to safeguarding adults and children from abuse and neglect.
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