Network Engineer - Redhill, Surrey
Salary: £40,000 to £50,000 + Car Allowance Department: Engineering
Are you a technically strong Network Engineer who loves solving complex problems, improving network performance and keeping critical systems secure? This role offers a brilliant opportunity to work across internal and customer networks, supporting everything from day-to-day operations to specialist secure environments. If you enjoy designing, building, testing and managing networks - and being the person others turn to for expert advice - this could be the ideal next step.
What you'll be doing
Network Design, Build & Support
* Acting as the centre of excellence for network design and management.
* Leading by example and developing strong technical expertise in bespoke systems and networks.
* Designing, building, testing and commissioning internal and occasional customer networks.
* Troubleshooting routing, compression and acceleration processes in long-latency environments.
* Maintaining configuration documents, schematics and technical support guides.
* Ensuring the highest levels of network security across internal and external environments.
Technology Expertise
You'll work with a wide range of technologies, including:
* Fortinet Fortigate (FortiManager/FortiAnalyzer)
* Cisco routers (29xx, 83xx, 4xxx - IOS-XE)
* Cisco switches (29xx, 93xx)
* Linux, crypto, VPN, IP SLA, BGP, OSPF, IPSEC, VOIP QoS
Cross-team & Customer Support
* Analysing logs to identify trends and propose improvements.
* Supporting both internal colleagues and external customers.
* Producing SLA reports and making recommendations based on performance insights.
* Acting as an escalation point for complex network support issues.
* Participating in a weekend/out-of-hours emergency support rota.
What we're looking for
Essential Skills & Experience
* Minimum FCSS/FCP and/or CCNA/CCNP or equivalent.
* At least 5 years' hands-on, multi-network experience.
* Strong technical ability across Fortinet, Cisco, VPN, routing protocols and secure network technologies.
* Excellent customer-facing skills - comfortable supporting users by phone and in person.
* Ability to gain DV Security Clearance.
* Highly organised with a proactive, can-do attitude.
* Strong communication and documentation skills.
Desirable Extras
* Background in telecommunications or satcom/maritime networks.
* Experience with MPLS, 802.1x, multicasting.
* Knowledge of Linux, Docker and Python.
Why this role is challenging (and rewarding)
* Balancing multiple priorities while delivering high levels of customer satisfaction.
* Maintaining secure, high-performance networks under pressure.
* Training others and supporting their development.
* Handling rapid-response escalations and urgent out-of-hours issues.