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Ward receptionist

Northampton
Northampton General Hospital NHS Trust
Receptionist
Posted: 4 October
Offer description

The post holder will be a motivated, innovative, and enthusiastic individual who is willing and able to join the team at NGH and to help us to maintain our high quality of service. Collingtree A is a Trauma and Orthopaedic ward.

The post holder will work as an effective member of the team, providing quality administrative support to the wider team. The post holder must have a wide variety of communication skills and work well within a team.

Key responsibilities include:

* Answering telephone, taking messages and enquiries regarding patients’ condition after consultation with ward nursing staff and adhering to data protection as per policy.
* Operating patient administration computer system and ensuring computer system is up to date at all times with details of all patients currently on the ward.
* Ensuring all patient details on the computer are correct, including ethnic origin and religion.
* Recording patient discharges and transfer details on the computer as soon as possible after the event.
* Maintaining an adequate supply of stock levels to maintain the smooth running of the ward.
* Being responsible for ensuring that case notes are available, filed as per protocol, maintained in an orderly manner and returned appropriately after discharge letters are completed for coding purpose.
* Notifying Next of Kin of patients’ admissions and (emergency) transfers if required by ward staff.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance.

We value our Excellence Values: Compassion, Accountability, Respect, Integrity, and Courage. We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential.

We are a Defence positive trust, supporting our reservists, veterans, spouses and partners. We encourage applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

For further details or informal visits, please contact Vanessha Vaz, Ward Manager, at Vanessha.vaz@nhs.net or 01604523939.

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