A client of ours in the Stirling area are recruiting a Scheduling Administrator to join their Engineering Service Scheduling team ASAP. These are full-time temporary-to-permanent positions, working Monday - Friday 40 hours per week between 8am-6pm and paying £12.21 - £12.46 per hour (£25,916.80 per annum) depending on experience. *Please note you will need to be able to drive and have a car for the location of this position. Your key duties in this Scheduling Administrator role will include but are not limited to: * Scheduling engineers for planned and reactive maintenance visits * Managing third-party suppliers: raising POs, processing invoices & maintaining records * Updating CRM systems, raising breakdown cases and assigning engineers * Coordinating diaries to maximise time and geographical efficiency * Providing excellent customer service and maintaining client relationships * Issuing documentation and reports following engineer visits * Supporting KPI delivery across service levels, revenue and communication Skills and Experience required to be considered for this role: * Strong telephone manner and confident communication skills * Excellent organisation, coordination and time management * Ability to stay calm under pressure and manage changing priorities * High attention to detail and ability to handle a busy workload * Good IT literacy (CRM experience beneficial) * Experience in call handling or customer service * Scheduling/booking experience preferred but not essential If you feel like you meet the above criteria & would like to be considered for this Scheduling Administrator position, please apply with your CV and Laura will be in touch. accountsjobs