Do you enjoy turning product data into clear, actionable insights that shape digital product performance and decision-making?
Are you motivated to lead analytics initiatives that build a truly data-driven culture?
About the role
The Analytics Manager will be part of the Digital Product Analytics team within RX’s Global Technology function, working closely with colleagues across Digital Products and the wider business. This role plays a key part in building a data‑driven culture by leading analytics initiatives that help teams make better, more informed decisions. You will combine hands‑on analytics expertise with the ability to translate data into clear, practical insights for a wide range of stakeholders. Working in partnership with Digital Product teams, you will help shape meaningful KPIs and North Star Metrics that reflect product performance and customer value. You will also contribute to the vision of delivering accessible, high‑quality, self‑serve analytics across RX—always with a focus on usefulness, commercial impact, and quality.
Responsibilities
* Lead end‑to‑end analytics delivery, from scoping and approach design through to insight generation and impact.
* Partner with Commercial, Marketing and Operational teams to review commercial performance to support pricing strategies, revenue opportunities, and adoption and roll out.
* Own and maintain North Star Metrics (NSMs) and associated reporting for Digital Products.
* Translate stakeholder needs into clear, high‑quality analytics outputs that enable confident decision‑making.
* Own and evolve core Digital Product reporting assets, including product metrics and KPI dashboards.
* Deliver commercial analytics assets that support Digital Product teams and Business Units.
* Champion a data‑driven, collaborative analytics culture across Digital Products and beyond.
* Provide guidance and quality oversight for analytics delivery from the BI function.
* Act as a day‑to‑day supervisor for 3–5 analysts.
Requirements
* Significant experience delivering analytics insights within a digital, product, or data environment.
* Proven ability to lead analytics initiatives and manage multiple workstreams effectively.
* Experience defining and working with KPIs for digital or web‑based products.
* Strong communication skills, with the ability to explain insights clearly to varied audiences.
* Demonstrated stakeholder management skills, working independently and collaboratively.
* Practical experience using SQL and Python for data analysis (or equivalent tools).
* Familiarity with BI and analytics platforms such as Power BI, Tableau, or similar tools.
* Experience using digital analytics platforms (e.g. Google Analytics, Mixpanel, Adobe Analytics) and cloud‑based data environments.
Benefits
* Generous holiday allowance with the option to buy additional days.
* Health screening, eye care vouchers and private medical benefits.
* Wellbeing programs.
* Life assurance.
* Access to a competitive contributory pension scheme.
* Save As You Earn share option scheme.
* Travel Season ticket loan.
* Electric Vehicle Scheme.
* Optional Dental Insurance.
* Maternity, paternity and shared parental leave.
* Employee Assistance Programme.
* Access to emergency care for both the elderly and children.
* RECARES days, giving you time to support the charities and causes that matter to you.
* Access to employee resource groups with dedicated time to volunteer.
* Access to extensive learning and development resources.
* Access to employee discounts scheme via Perks at Work.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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