Property Management Specialist (业务拓展事业部）
Company Overview
Join our dynamic team at Yourslink, Ltd. With over a decade of experience in the UK real estate investment market, we specialize in delivering top-tier property management services and Chinese-British real estate investment consulting. Our headquarters are located in Manchester, with a strong presence in major cities including London. Our team comprises professionals with extensive expertise in real estate investment, property management, property consulting, and education consulting.
Job Description
As a Property Management Specialist, you will be an integral part of our dedicated team, responsible for the following :
* Managing the day-to-day operations of UK property rental clients, including but not limited to lease document preparation, hardware repairs, correspondence handling, utility registrations and updates, and addressing routine concerns.
* Maintaining and nurturing strong client relationships, skillfully negotiating to resolve issues, and proactively reducing complaint rates.
* Utilizing English for effective communication with overseas resources to address client needs.
* Handling essential paperwork in daily operations, including bilingual correspondence, English communication, and file management.
* Collaborating with department leaders to accomplish additional tasks as needed.
岗位职责
* 英国物业租赁客户的日常运营工作，包括但不限于租期的材料准备、租期的硬件报修、信件收发、水电气等注册更新、日常问题处理等，租赁期后物业检查等 :
* 负责维护良好的客户关系，利用客户协商解决客户的问题，降低投诉率;
* 使用英语与海外相关资源进行沟通并解决客户问题;
* 处理日常工作中的文书工作，包括但不限于双语书信往来、英文沟通、文件存档等 :
* 配合部门负责人完成其他工作。
Requirements
We are seeking individuals who meet the following qualifications :
* Bachelor's degree or higher.
* Proficiency in using English and Chinese as a working language.
* Strong work ethic, attention to detail, effective communication skills, and a high level of responsibility.
* Strong self-management skills, the ability to think independently, and the willingness to contribute constructive suggestions.
任职要求
* 大学本科以上学历 :
* 可以用英语作为工作语言 :
* 工作认真严谨，学习、沟通能力强，有责任心;
* 自我管理能力强，能够自主思考提升，提出建设性意见。
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