Fortus Recruitment is working with a leading social housing provider to recruit an experienced Repairs Planner to join their dynamic team in East London This is a fantastic opportunity for someone with strong administrative skills and a passion for delivering outstanding customer service in a fast-paced repairs environment.
Key Responsibilities:
* Scheduling and planning repair works for operatives and subcontractors
* Liaising with tenants, tradespeople, and housing officers to ensure timely repairs
* Managing diaries, updating systems, and logging all communication accurately
* Monitoring progress and following up to ensure completion within deadlines
* Dealing with incoming calls and repair queries from residents
* Working closely with the repairs and maintenance team to ensure smooth operations
What We're Looking For:
1. Previous experience in a similar planning or scheduling role (preferably within social housing or maintenance)