Organisational Development & Learning Manager (Transformation)
Do you have contemporary knowledge of organisational / leadership development and change theories and how to apply these in practice?
Do you have Extensive knowledge of OD practices, tools and methodologies and proven track record of applied practice and skills towards high value organisational level outcomes.
Would you describe yourself as an excellent communicator with experience of presenting to a variety of audiences?
Who We Are
As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services
Where We Are:
We have six regional centres – Aberdeen, Dundee, South Queensferry, Hillington, Cardonald and Clydebank. NHS 24 supports hybrid working, and this post can be based within any NHS 24 regional centres. The successful candidate must be within commuting distance to a regional centre to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities.
The Role…..
The role of the OD&L Manager (Transformation) is to provide specialist Organisational Development support, expertise and internal consultancy services to management, projects, programmes, teams and employees throughout the organisation.
Supporting the Head of Organisational Development, Leadership & Learning the post holder will play a key role in delivering the organisations key objectives and priorities set out in the NHS 24 Workforce Strategy and Plan. These include, building a sustainable workforce, promoting an inclusive culture, enhancing learning and development, delivering effective leadership and management programmes, and collaborating with partners to support effective service delivery and implementation of transformational change.
Key Responsibilities:
* Assist with the development and promotion within NHS 24 of our organisational values, lifelong learning and continuous professional development enabling staff and their managers to provide the best service possible in line with the Workforce Strategy.
* Assist with the delivery of the Organisational Development, Leadership & Learning strategy and plan to embed the necessary qualities and competencies throughout the organisation, enhancing internal capacity and facilitating transformational change in support of the organisations strategic aims and corporate objectives.
* Design, develop and implement departmental policies, taking account of organisational priorities, stakeholder engagement and legislative compliance.
* Provide an internal consultancy service, analyse needs, provide highly specialist advice, facilitation and support to leaders, teams and employees during times of change or service development.
* Provide appropriate facilitation and high-level specialist professional advice for the effective management of change, service modernisation, including organisational readiness for the development of new roles, responsibilities and development solutions to support the new ways of working, developing and promoting a constructive organisational culture.
* Identify leadership and management development needs at individual, group and organisational level, design, deliver or source appropriate interventions and evaluate their effectiveness.
* Work as part of the NHS 24 OD, Leadership & Learning team to ensure linkage to and influence the development of NHS Scotland Leadership programmes.
* Design and deliver specific interventions to facilitate multi agency working, collaborative relationships and Better Workplace culture.
* The post holder will be responsible for the management of staff. The post holder has overall responsibility for the recruitment, training, objective setting and disciplinary procedures for their Team and will manage all staff appraisals, personal development plans, attendance management and return to work interviews for all direct reports.
Successful applicant:
* Educated to Degree level or equivalent demonstrable knowledge and experience.
* CIPD membership at Chartered level or equivalent experience in Organisational Development or learning related discipline.
* Extensive experience and success in applying consulting skills with Director and Executive level leaders, understanding their environment and agenda, and developing trust and credibility that enables effective consulting and influence at that level.
* Extensive knowledge of OD practices, tools and methodologies and proven track record of applied practice and skills towards high value organisational level outcomes.
* Presentation and delivery skills that inspire confidence at all levels.
* Ability to manage ambiguity, complexity, and conflict, translating these appropriately for target audiences.
* Experience and evidence of successfully delivering organisation level projects/change within the public or private sectors.
* Excellent communication and influencing skills evidenced across diverse service areas and across all organisation levels.
* Significant experience of working across agency and professional boundaries in an effective and collaborative way.
* Strong conflict resolution & problem-solving skills.
Benefits:
NHS 24 offers a complete benefits package, with a permanent contract on Band 7 (£50,861 - £59,159) Placement on salary scale is dependent on confirmation of previous relevant NHS service.
We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to:
* 35 days annual leave (rising to 41) pro-rata
* Development opportunities including study bursaries, e-learning and classroom-based courses
* Enhanced pay for working public holidays
* Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
* NHS discounts on goods and services
* HELP, employee support and assistance
Interested?
Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Digital Candidate Application Guide which will support you in your application.
We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.
Our mission at NHS 24 is to create a workplace where everyone feels welcome, valued and part of the team. As an organisation that promotes inclusion, we celebrate difference, and we encourage everyone who joins us to be themselves at work.
We are progressing an Anti-Racism Action Plan, which builds on our existing equalities work, and this will help us to measure our progress towards becoming an anti-racist organisation.
NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.
As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.
Please note that NHS 24 is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.