Overview
Application Support Consultant – Permanent – Southampton (office based, 5 days per week)
Salary: £32,000 - £35,000 per annum + benefits (25 days + bank holidays, pension)
Responsibilities
* Front-line and back-line support for ERP software
* Troubleshooting via phone, email and remote access
* Applying configuration changes and fixes to live environments
* Supporting customer implementations and upgrades
* Maintaining case records and documentation
* Providing training to customers and colleagues
Ideal experience / Qualifications
* Previous experience in a software support role
* Strong technical knowledge of ERP systems
* Good SQL/database skills
* Confident communicator with excellent customer service skills
* Able to manage and prioritise workload independently
How to apply
Please apply directly with a CV and if suitable we will be in touch to provide more information.
#J-18808-Ljbffr