We're currently looking for an experienced Senior Administrator/Planner to join our client who are a well established firm in the UK. You will lead the day-to-day planning and scheduling of engineer routes and workloads across reactive and planned service contracts in the UK & N.I for different campaigns.
You will be office based working a40 hour week 8am-8pm window, 5 days over 7 on a shift rotation. The role will offer hybrid flexibility, when on the later shift you will be able to work from home. The office is based in Glasgow with parking available nearby and local to public transport. The salary on offer for this permanent opportunity is £29,785 per annum.
Key Responsibilities
* Manage and schedule engineering team's daily workloads to meet SLA/KPI targets using a bespoke system
* Communicate effectively with customers, engineers, service desk, suppliers, and subcontractors
* Monitor equipment remotely to diagnose faults and support clients
* Drive team performance, set targets, and ensure KPIs are consistently met
* Provide technical support and liaise with clients
* Handle administrative duties including calls and mailbox monitoring
What We're Looking For
* Experience in a similar role, ideally with Facilities Management knowledge
* Strong communication skills and ability to build relationships at all levels
* Methodical, organised, and able to manage a fast-paced, demanding workload
* Flexible with the ability to work occasional extra hours
* A strong administrator, who has natural people skills to lead and support others
If you are currently in a planning, coordinating or administrative role and are open to hearing about new opportunities within a highly reputable company, then please apply now or email me for further detail on alice.barr@search.co.uk
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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