At Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. It is an exciting time to join us on our journey as we grow and expand!
Our mission: To deliver technology like no other!
About the role
We are looking for two Cyber Security Analyst L1s to join our growing SOC team based at our Head Office on the Gateshead Quayside.
As a Cyber Security Analyst L1, you will work within our 24/7 Security Operations Centre (SOC) team, where you will have access to a wide array of tooling and services at your disposal.
Your primary responsibility will be performing alert triage, conducting in-depth investigations, and improving detection fidelity through tuning. You will serve as the first line of escalation for Associate Analysts, ensuring complex and malicious alerts are promptly reviewed.
Efficiency is also important to succeed, as you will be managing a diverse workload.
Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery is second to none.
What you will be doing
1. Monitor security queues, triage alerts, and determine incident severity.
2. Conduct in-depth investigations which can involve correlating data.
3. Act as a first stage of escalation for associate security analyst queries and complex tickets.
4. Assist in incident response and post-incident reviews.
5. Continuously identify opportunities to improve detection fidelity, implementing necessary tuning following SOC processes.
6. Stay updated on threat intelligence and incorporate it into operations.
7. Answer customer calls professionally and friendly, acting as a first point of contact for RealProtect customers and IR engagements.
8. Engage in ongoing learning and professional development.
9. Collaborate with team members and participate in meetings.
10. Support vulnerability scans and report generation.
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