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BOTTEGA VENETA - Supervisor (Heathrow), Hounslow
Client:
Location:
Hounslow, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
0cc85d7eeb08
Job Views:
4
Posted:
29.06.2025
Expiry Date:
13.08.2025
Job Description:
Description
We are currently seeking a Supervisor who will report to the Store Manager as part of our team in Heathrow.
How you will contribute:
* Act as point of reference when the Store Manager is not in store.
* Support the Store Manager to ensure that policies and procedures are properly followed.
* Handle client complaints or conflicts.
* Finalize sales targets achievements in line with company strategy.
* Use effective selling techniques to maximize the business potential of the stores.
* Support the SM in finding effective solutions to maximize sales opportunities.
* Contribute to building team working, sharing information and best practices.
* Collect and update customer information to ensure an efficient use of CRM and Client Book.
* Uphold respect for the company standards and procedures.
* Keep stock info updated and follow store-to-store transfer request procedures.
* Inspire trust by displaying honesty and contribute to creating and maintaining a positive environment, especially in critical situations.
* Deliver excellence in customer service in alignment with the company standards and policies.
* Identify and evaluate people's strengths and areas of improvement based on observation and measurable results. Provide effective feedback to improve skills and performance.
* Be in charge of delivering the monthly touch base with the supervision of the ASM or SM.
* Ensure all procedures are properly followed when SM or ASM are not present.
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our vision promotes leadership skills and helps every employee reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively, and helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
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