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(Hybrid – Birkenhead, 4 days on-site)
Do you want to play a key role in connecting leading building product manufacturers with major construction projects across the UK? At Causeway, we’re looking for an enthusiastic and results-driven Account Manager to support high-profile clients by generating qualified opportunities and increasing quotation rates.
Who Are We?
We are a trusted partner to some of the UK’s largest building material providers and manufacturers. Our mission is to drive project success across the residential and commercial construction industry by helping clients win more work through highly targeted engagement and lead generation. Our campaigns support projects from £1m to over £500m in value, providing a measurable impact on client growth.
We’re passionate about helping our clients reach decision-makers like Quantity Surveyors, Site Managers, Project Managers, and Design Managers. If you're ready to join a team that thrives on making meaningful connections and delivering commercial results, this is the place for you.
We embrace diversity and equality and want our employees to feel comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills, and views. Creating a culture of equality isn’t just the right thing to do, it improves every aspect of our business.
Purpose
As an Account Manager, you will be responsible for outbound lead generation activity that creates new business opportunities for our clients. Your goal will be to generate interest, gather accurate project and decision-maker information, and facilitate quotation opportunities that help our clients grow their pipelines.
Responsibilities
Lead Generation & Client Engagement
* Make outbound calls to key construction professionals to promote the benefits of our clients’ products and services.
* Generate qualified leads and facilitate opportunities for clients to submit quotations.
* Identify and verify decision-makers and project details.
* Send follow-up emails and case studies to prospects.
* Achieve and exceed call and opportunity-generation KPIs.
* Ensure CRM systems are maintained accurately and efficiently.
Service Excellence
* Provide clear and persuasive communication to promote product value.
* Maintain accurate records and ensure timely updates of client interactions.
* Contribute to overall client satisfaction through a professional and positive approach.
Essential Skills
Skills, Experience, and Qualifications
* Excellent communication and interpersonal skills.
* Strong and professional telephone manner.
* Resilient, results-driven, and persistent in achieving goals.
* Strong attention to detail and accuracy.
* Experience with CRM systems and general computer literacy.
Desirable Skills
* Previous experience in telemarketing, telesales, or B2B lead generation.
* Knowledge of the construction industry or construction lifecycle.
* Strong problem-solving and investigative skills.
Competencies
* You are motivated, tenacious, and passionate about achieving results.
* You thrive in a fast-paced, target-driven environment.
* You are quick to learn and adaptable in your approach.
* You are highly organised and capable of managing multiple tasks.
* You have a ‘can-do’ attitude and love working as part of a collaborative team.
* You take pride in delivering high-quality and well-communicated results.
Benefits
As a leader in employee engagement and people management, there are fantastic benefits and rewards at Causeway. We strive, year on year, to achieve recognition as an award-winning workplace that our employees love. We’ve selected just a few of the many benefits available below to show you how we take care of our stars.
* 25 days annual leave + public holidays, increasing with length of service.
* 4% matched pension.
* Income protection and life assurance.
* Access to our award-winning benefits platform.
* We take mental health seriously and have a dedicated EAP available 24/7.
* £100 allowance towards a fitness club.
* Dell discounts.
* Private Medical Insurance.
* Paid study leave + volunteering days.
* Car scheme.
Like all responsible companies, Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company, and we offset our calculated carbon footprint. However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Software Development
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