Customer Service Officer needed in Wembley
Position Details
* Rate: £16.79 per hour (PAYE)
* Type: Temporary role
* Reference Number: 5270219
Role Responsibilities
The successful candidate will work in the Housing Benefit Information team, managing multiple systems, handling calls, and demonstrating empathy and strong listening skills. Responsibilities include:
1. Providing support regarding Housing Benefit, Council Tax support, Resident Support Fund, and DHP applications.
2. Offering advice and explanations to customers about their claims.
3. Escalating unresolved issues to the back office for Housing Benefit.
Working Hours
Monday to Friday, 9am to 5pm, in the office.
Application Process
If interested, please apply via our website with your CV or email your CV to Kirsty@essentialemploy.co.uk, quoting the reference number.
Additional Information
Essential Employment acts as an employment business for this vacancy and is an Equal Opportunities Employer. All roles may be subject to pre-employment checks, including references.
Follow us on Twitter, Facebook, LinkedIn, or via our website for updates.
#J-18808-Ljbffr