About Us
At Oradent, we pride ourselves on delivering high-quality private dentistry in a friendly, modern, and patient-focused environment. Our goal is to make every patient feel supported, informed, and confident in their treatment journey. As a growing practice with exciting expansion plans, we are now looking for a motivated and versatile professional to join our team in the role of Practice Manager and Treatment Coordinator.
The Role
This is a unique opportunity for an organised, commercially-minded, and patient-focused individual. You will be responsible for ensuring the smooth and compliant running of the practice while also guiding patients through their treatment journey, increasing case acceptance, and driving practice growth. Strong sales and communication skills are essential for success in this role.
Key Responsibilities
* Oversee daily operations, compliance, HR, and financial processes.
* Ensure full adherence to CQC, GDC, HTM 01-05, GDPR, and health & safety regulations.
* Manage staff rotas, appraisals, and training.
* Monitor and report on KPIs and practice performance.
* Act as the first point of contact for patients considering treatment.
* Deliver high-quality patient consultations with a focus on case acceptance and treatment conversion.
* Confidently present treatment plans, finance options, and address patient concerns.
* Follow up on leads and enquiries to maximise conversion into booked treatments.
* Support marketing initiatives, patient testimonials, and referral growth.
What We're Looking For
* Proven experience in dental practice management and/or treatment coordination.
* Strong sales ability with experience in case acceptance and treatment plan presentation.
* Excellent organisational, leadership, and communication skills.
* Knowledge of dental compliance and regulations.
* A proactive, patient-focused, and business-driven mindset.
* Experience with dental software (Dentally desirable).
What We Offer
* £16.25-£16.50 per hour.
* Quarterly performance- bonus scheme linked to case acceptance and revenue growth.
* 42.5 hours per week, full-time permanent role.
* Opportunity to grow with the Oradent Group.
* Supportive team in a modern, forward-thinking practice.
* Ongoing professional development and training opportunities.
How to Apply
If you are ambitious, organised, and confident in your sales and leadership abilities, we'd love to hear from you.
Job Types: Full-time, Permanent
Pay: £16.25-£16.50 per hour
Expected hours: 42.5 per week
Benefits:
* Company pension
* On-site parking
* Referral programme
Work Location: In person