Commercial Services Administrators – Shared Equity
Salary: £30,132.00 - £38,293.00 per annum (dependent on skills and experience) (pro rata for part time)
Location: C~urb’s Falkirk office.
Hours of Work: 35 hours per week, Monday to Friday 9am to 5pm (part time hours negotiable).
Hybrid working is available after initial office based training, with a minimum of two office days per week thereafter.
The Role
You will need the following skills to carry out the role, and full training will be provided:
* Numeracy and accuracy skills to carry out financial calculations and assessments
* Financial services industry experience or a graduate in a financial or numerate discipline with relevant administrative work experience
* Excellent written and verbal communication skills to handle daily calls and emails from solicitors, mortgage advisers, applicants and former buyers
* Attention to detail with an ability to follow detailed procedures using a range of IT systems
* Self‑motivation to work in a fast‑paced environment to meet deadlines
Reporting to the Commercial Services Team Leader, you will be responsible for accurately administering Shared Equity Scheme applications and After‑Sale Shared Equity transactions in line with policies and procedural guidance, including liaising with external customers such as applicants, solicitors and Independent Financial Advisers.
The role involves collating and processing data, carrying out financial assessments and issuing relevant correspondence within timescales and in line with policy and procedures. The successful postholder will handle sensitive personal data and maintain accurate records confidentially and in line with General Data Protection Regulations (GDPR), Records Management Procedures and Retention Schedules.
About You
The postholder requires the ability to manage competing demands and will use a range of IT systems and detailed procedures to carry out their role. Administrative experience or capability is therefore essential.
* Experience working within a fast‑paced team
* Excellent customer service skills (both written and verbal) are essential
* Ability to manage your own workload to meet timescales and experience of accurately processing numerical and/or financial data
* High competence in the use of IT systems including databases and Microsoft Office (Excel, Word, Emails)
* A good standard of education is also essential for this role
Benefits
* Competitive salary, reviewed annually, and opportunity for annual performance‑related salary increases and discretionary non‑consolidated pay awards subject to terms of the scheme
* 35 days’ holiday per year (inclusive of public holidays) pro rata, plus an additional 1 day’s pro rata holiday per year after 1 year’s service up to a maximum of 40 days per year
* Opportunity to buy and sell holiday days
* Enhanced company sick and family friendly pay
* Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership
* Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options
* Access to an Electric vehicle leasing scheme, subject to the terms of the scheme
* Life assurance scheme providing death in service benefits to named beneficiaries
* Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services
* Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well‑being
* Annual flu vaccination
* Access to a savings and borrowing scheme
* Cycle to work scheme
* Travel season/travel ticket loan and much more
This post is subject to Level 1 Disclosure check under the Disclosure (Scotland) Act 2020.
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