Community Action Suffolk Location : Office base Brightspace, Ipswich IP2 0HH or Kirkley Centre, Lowestoft with blended home working, Salary: £28,991.03 pro rata Hours: 22.5 hours per week Contract: Permanent, required as soon as possible Reference: 0314 About us Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient. Our values of collaborative, enabling, person centred, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day. About the role We are looking for a new Volunteer Support Officer – a new role enabling the development of the next generation of volunteers and supporting a volunteer legacy. Our Volunteering Team is passionate about supporting communities to thrive. They support meaningful engagement working with VCFSE organisations, partners and business sector to promote and enable volunteering opportunities. As well as advocate the many benefits of volunteering within and for your local community. If you’d like to help ensure people living in Suffolk are inspired, encouraged and empowered to volunteer by doing whatever is needed behind the scenes to enable this, read on to find out more. This is a new position which will provide additional capacity to drive forward our ambitions to inspire the next generation of volunteers and ensure a diverse range of volunteering opportunities. You will support engagement, work with colleagues to promote Volunteer Suffolk and raise the profile and benefits of volunteering, and support VCFSE organisation with practical advice and support. You should be able to demonstrate relationship building skills, sound communication and marketing skills, and have a can do attitude. This role will suit individuals who have a passion for the VCFSE Sector and who can champion building capacity, efficiency, and sustainability. You will be an excellent communicator at all levels and able to write and speak persuasively to a diverse range of groups. You will need to be driven, pro-active, flexible and resourceful as each role can have a busy and varied workload. You should also be confident working independently as well as having the ability to be a good team player. You will be a proactive individual with a can-do attitude and appetite for learning. We are looking for those who can communicate with a wide range of people with varying degrees of experience. What we offer You will work within a reputable charity which offers its employees benefits which include: Blended working where role allows Flexible working options to support work/life balance 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays Up to 4% matched pension contribution 2 days pro rata volunteering days to support volunteering in Suffolk Staff Discounts Scheme for a range of retailers including; shopping, holidays, insurance, eating out and health and leisure activities Company Sick Pay Scheme Continued Professional Development for job related development Family Friendly policies and practices Tailored induction For more information If you are interested in the role and would like to learn more, please contact alice.wade@communityactionssuffolk.org.uk Deputy Director of Operations and Business Development for an informal conversation. We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post. How to apply For more information, please visit http://www.communityactionsuffolk.org.uk/vacancies/ for a copy of our application pack. Alternatively, please contact Louise Bradshaw on louise.bradshaw@communityactionsuffolk.org.uk Completed applications should be sent to louise.bradshaw@communityactionsuffolk.org.uk or via post to Louise Bradshaw, at Community Action Suffolk, 160 Hadleigh Road, Ipswich, IP2 0HH by the above closing date. Closing date: 12pm, 28 July 2025 Interview date: weeks commencing 4 and 11 August 2025