Description
With over 60 years of history, Pizza Hut has become the world's largest pizza company, with 18,000+ stores across 100 countries. At Pizza Hut, our vision is to be the younger & more everyday leaders in global pizza culture, and our purpose is to connect people together through the joy of pizza. We're proud to be an International Operating Market of nearly 1,300 Pizza Huts across the UK, Ireland, France, Canada and Germany. We're passionate about delivering extraordinary experiences to our beloved customers, keeping our team members happy, and collaborating with our franchisees who operate across 500 Delivery and Restaurant Huts in the UK and Ireland.
As part of the YUM Brands family, which includes KFC, Taco Bell, and The Habit Burger Grill, Pizza Hut proudly stands alongside the largest restaurant group worldwide. Together, we strive for culinary excellence and unmatched dining experiences, whether in our restaurants or at home.
The Senior Analyst plays a critical role within Commercial Finance, acting as a commercial thought partner to the UK business, with a primary focus on the Dine In channel. This role owns the weekly and monthly trading rhythm for Dine In, delivering insight that connects performance drivers (Sales, Transactions, AOV, Mix) to profitability outcomes. The role also builds robust business cases for promotions and loyalty initiatives and supports pricing and channel profitability analysis across the wider business.
A key focus is balancing customer competitiveness with sustainable profitability, improving franchisee economics while supporting delivery of internal IOM targets. This role requires strong commercial judgement, analytical rigour, pace and ownership, alongside the ability to influence cross-functional stakeholders.
Responsibilities
1. Dine In Trading & Performance Rhythm (Approx. 50%)
* Own the Dine In weekly trading cycle, including performance commentary and clear insight on drivers (traffic, conversion, ticket, mix, promo response, daypart, day-of-week).
* Lead the monthly Dine In performance cadence, translating trading outcomes into a clear P&L narrative from Sales → Gross Margin → Labour/Semis → EBITDA.
* Track and evaluate effectiveness of key initiatives (media changes, promotional coverage, menu updates, operational initiatives), providing clear "so what / now what" recommendations.
* Partner with Operations and Marketing to identify and quantify growth opportunities (daypart expansion, attachment rates, upsell, experience-led initiatives).
* Build and continuously improve simple, insight led Dine In dashboards and KPI views (focus on clarity over volume).
2. Promotions & Loyalty Business Cases (Approx. 30%)
* Develop robust financial business cases for promotions, value propositions, CRM/targeted offers and loyalty initiatives, including:
o Incrementality vs cannibalisation
o AOV and mix impact
o Margin flow-through and cost-to-serve
o EBITDA impact and sensitivity analysis
o Partner with Marketing, CRM and Digital teams to define clear success metrics and measurement frameworks.
o Conduct post-campaign evaluations and capture actionable learnings to improve future investment decisions.
3. Pricing & Channel Profitability (Approx. 20%)
* Support pricing analysis across all channels, with a Dine In lens (price ladders, bundles, entry price points, promotional architecture).
* Provide recommendations that balance value perception, competitive positioning and profitability.
* Analyse end-to-end profitability from Sales through to EBITDA.
* Identify opportunities to improve franchisee profitability, particularly those influenced by pricing and promotional design.
4. Planning & Forecast Support (As Required)
* Support the commercial planning cycle, including forecast inputs, risks and opportunities, and key assumptions.
Working Relationships
* Commercial Finance & Financial Control
* Operations
* Marketing
* Digital & eCommerce
* Franchise Team
* UK Leadership Team
This role is based at our Restaurant Support Centre in Central London, a minimum of 2 days per week in the RSC is required. As Pizza Hut is a franchise business, you may be required to attend franchisee offices, and other locations from time to time. There will be events throughout the year that will take place in London including (but not limited to) RSC days, Functional team meetings / 121s and supporting with market visits.
Qualifications
Requirements
* Strong commercial judgement and analytical rigour.
* Clear and confident communicator, able to land a performance story with actions.
* Comfortable operating at pace within weekly trading cycles.
* Effective cross-functional stakeholder management.
* Continuous improvement mindset, simplifying reporting, automating processes and driving better insight.
Preferred Qualifications
* CIMA or ACCA (qualified or part-qualified preferred).
* Typically 3+ years' experience in commercial finance or analytical roles, with exposure to trading, pricing, promotions or performance reporting.
* Strong financial modelling capability and ability to translate data into clear commercial decisions.
* Advanced Excel and PowerPoint skills required.
* Power BI and/or SQL beneficial but not essential.
* Experience within QSR, retail, hospitality or another consumer trading environment preferred.