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Business Manager - E-Commerce & Marketplace Consultant @ Major Players / Connecting the Best E-commerce Talent with the UK’s biggest Retailers
We’re on the hunt for a world-class digital leader to join one of the UK’s most exciting and fastest-growing outdoor and lifestyle brands.
Rooted in performance, inspired by skate and surf culture, and built with creativity at its core — this brand is scaling fast, challenging industry norms, and crafting a future-forward legacy.
As Head of Digital, you’ll lead the global digital ecosystem — across eCommerce, CRM, social, and performance marketing — owning the full funnel and playing a key strategic role in how the product and brand show up across every digital touchpoint.
You’ll be joining a highly collaborative, creative, and ambitious team, working at the intersection of brand, product, and growth — with a huge opportunity to shape digital strategy, build high-performing teams, and drive meaningful impact in a business with serious momentum.
Key Responsibilities
* Lead and evolve the digital strategy to drive brand and commercial growth
* Own key DTC metrics: revenue, traffic, conversion, CAC, and retention
* Align digital plans with product drops, campaigns, and broader brand moments
eCommerce & Site Experience
* Oversee the end-to-end online shopping experience, from UX to merchandising
* Collaborate with dev and design teams to optimise journeys and boost conversion
* Ensure the site reflects a premium, on-brand identity while scaling performance
Performance Marketing
* Manage all paid digital channels (search, social, retargeting, affiliates)
* Build data-driven acquisition and retention strategies to grow ROAS
* Lead and manage agency or internal performance teams
CRM & Retention
* Own email, SMS, and lifecycle marketing across all customer segments
* Deliver personalised, high-impact campaigns with clear commercial goals
* Ensure brand consistency across all owned digital comms
* Build dashboards and reporting frameworks across all digital touchpoints
* Use insights to continually iterate and improve strategy and execution
* Implement CRO and A/B testing to drive incremental gains
Team Leadership & Cross-Functional Collaboration
* Lead and grow a high-performing digital team across eComm, CRM, and social
* Build a collaborative, data-led team culture
* Partner closely with Brand, Creative, Commercial, and Product teams
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Industries
Staffing and Recruiting and Online and Mail Order Retail
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