Scheme Manager Relief Scheme Manager (Retirement Living) Location: Viscount Court, Windsor – 25 hours/week 10 hours relief across 7 schemes in Reading, Newbury & Thatcham (mileage paid) Salary: £25,526 - £30,900 per annum Type: Permanent, Full time Hours: 35 hours per week, Mon–Fri, 9am–5pm Driving licence and access to car essential. DBS Level: Enhanced This is more than just a housing role. As a Scheme Manager and Relief Scheme Manager at A2Dominion, you’ll be a trusted presence in our retirement living schemes supporting older and vulnerable residents to live independently, safely, and with dignity. You’ll be the go-to person for residents, families, and professionals, ensuring our schemes run smoothly, feel welcoming, and remain safe and connected. From safeguarding and wellbeing to estate management and partnership working, you’ll make a meaningful impact every day. Key Responsibilities * Carrying out health & safety and fire checks with clear, auditable records * Monitoring resident wellbeing and safeguarding concerns * Liaising with care providers, GPs, social services, and families * Managing building safety, cleanliness, and repairs * Supporting tenancy terminations and void management * Facilitating resident engagement and wellbeing activities * Handling low-level ASB cases and supporting benefit claims * Providing cover and support across Extra Care schemes * Collaborating with third-party care providers * Completing KPIs as required by local authority contracts More About You * Experience in customer-facing roles within care or support * Proven ability to work with vulnerable people and community groups * Confidence in health & safety and safeguarding practices * Intermediate MS Office skills and willingness to learn new systems * Knowledge of welfare benefits (e.g., Housing Benefit, Universal Credit) * Level 3 qualification in Housing or Supported Housing - Desirable * Health & Safety certification – Desirable About us At A2Dominion, we’re more than a housing provider. We’re a not-for-profit organisation with a clear social purpose: to create homes and communities people love to live in. With over 38,000 homes across London and the South East, we reinvest our profits into building more affordable homes and delivering services that make a real difference. We’re a G15 housing association with a strong social purpose. Choosing us is easy As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include * 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service * Up to 8% contributory pension * Flexible working * In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. Diversity & Inclusion We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at resourcing@a2dominion.co.uk We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers. This vacancy is being managed by Becci Zapala. The role closes on Friday 7 November 2025. We reserve the right to close early upon appointment of the right candidate.