Job Category: Administrative
Vacancy Type: Fixed term contract (Duration: 2 years)
Employment Type: Full time
Salary: £38,784 - £39,906
Location: Chelmsford/Cambridge
Closing Date: 07/01/2026
Ref No: 3779
* Job Description and Person Specification (PDF, 377.08kb)
* Candidate Brief (PDF, 5758.17kb)
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About ARU
ARU is a global university transforming lives through innovative, inclusive, and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). ARU’s research institutes and four faculties bridge scientific, technical, and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health, and Social Care students in the East of England, and we are also among the UK’s leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.
About The Role
We have an exciting opportunity for a Data Insight Officer with the required skills and experience to join the Business Intelligence Service within the Strategic Planning and Performance Directorate. Reporting to our Data Insight Manager (Surveys), you will design and develop data and dashboards for a variety of users, providing visibility and insights into our students’ and staff’s experience, and identify areas of concern. You will apply the most appropriate analytical techniques and tools to bring together qualitative and quantitative survey data from different sources, to derive meaningful and actionable insights.
Cambridge or Chelmsford based with the potential flexibility to work from home 2‑3 days a week as agreed with line manager.
We welcome applications from individuals with strong analytical and data modelling expertise, as well as experience in developing easy‑to‑understand and actionable data insight dashboards. The ideal candidate will be confident working with large and complex datasets from different sources and skilled at transforming them into meaningful, actionable insights.
The role requires excellent teamwork and interpersonal skills, alongside proactivity, resilience, and flexibility to work in a fast‑paced and pressurised environment.
A background in Higher Education is not essential to this role. With a degree and appropriate level of experience and evidence of continuing professional development relevant to the role or be part qualified in a relevant professional qualification and have appropriate level of experience and evidence of continuing professional development, you will have experience in using a range of tools and advanced techniques combined with excellent communication and interpersonal skills.
Informal enquiries can be made to Claire Smith, Data Insight Manager (Surveys) at claire.smith@aru.ac.uk
Benefits
We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.
Safeguarding, Welfare and Diversity
We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on shortlisted candidates.
We value diversity at ARU and welcome applications from all sections of the community.
We have a responsibility to ensure that all employees are eligible to live and work in the UK.
Committed to being inclusive and open to discuss flexible working.
We reserve the right to close this vacancy once we have received sufficient applications.
Guidance Notes
Please download the Job Description Person Specification for key requirements. To apply, demonstrate how your skills and experience meet the criteria.
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