Summary The Administrator Apprentice will provide administrative support to the Software Licencing functions within the Global IT function. The candidate will be responsible for assisting with software licence purchasing, ongoing billing, software usage reporting and renewals. Wage £17,000 a year Check minimum wage rates (opens in new tab) Training course Business administrator (level 3) Hours Monday to Friday between 9am to 5pm. 37 hours a week Start date Tuesday 30 September 2025 Duration 1 year 3 months Positions available 1 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work Accurately raising purchase orders for software licence renewals and any new licence requirements Ensure all licence details are recorded accurately for future renewals Assist in monthly SPLA reporting. – e.g. Microsoft, Trend etc. Assist in the development and maintenance of efficient processes for monthly licencing reporting Monitor and report on licence usage for various publishers Where you'll work Franklin Court Priory Business Park Bedford Bedfordshire MK44 3JZ Training Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Training provider LDN APPRENTICESHIPS LTD Training course Business administrator (level 3) Understanding apprenticeship levels (opens in new tab) What you'll learn Course contents Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required. Training schedule To meet the requirements of the Level 3 Business Administrator apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include: Formal training, including online learning and internal learning events 1-2-1s with your coach and line manager Observing and shadowing colleagues Writing up learning reflections for your portfolio Requirements Desirable qualifications GCSE in: English (grade 4-9 or AC) Maths (grade 4-9 or AC) Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Administrative skills Initiative About this employer Service Express specialise in providing exceptional data centre solutions, including third-party maintenance, managed infrastructure, and cloud services. With a strong focus on customer experience and innovation, they help organisations optimise their IT operations and extend the life of their hardware. Headquartered in the UK and US, they are proud of their collaborative culture and commitment to continuous improvement. They have a proven track record of developing apprentices into successful professionals across various departments. Their supportive environment, hands-on training ensure that apprentices gain valuable skills and grow confidently within the business. https://serviceexpress.com/ (opens in new tab) After this apprenticeship Full-time employment. Ask a question The contact for this apprenticeship is: LDN APPRENTICESHIPS LTD The reference code for this apprenticeship is VAC1000337382.