Dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro. As a Transformation Manager within the Tesco Retail Media team, you’ll focus on delivering complex, cross-functional initatives that are key to the success of our long term strategy. From digital transformation to operational excellence you’ll implement measurable, sustainable solutions driving value and our ability to scale. In this role, you will lead programmes that support and help serve out colleagues and customers better. We work collaboratively, influence Product, Engineering and business colleagues and lead the programme to deliver value quickly and often. WHAT I DO | Key responsibilities Project & Programme Management: Manage the scoping, mobilisation, execution and benefit realisation of transformation initiatives Develop and maintain key documentaion: briefs, PIDs, project / programme plans, and other required artifacts Ensure scope, budget and timelines are managed appropriately Manage key external and internal depednancies – removing any silos between delivery teams Act on opportunities to adopt trends and new concepts in programme and product delivery Have good knowledge of System, Software and Data engineering and implementations best practices to appreciate delivery challenges Understand technology concepts, grasp new ones quickly and appreciate their implications on delivery Understand trade-offs in delivery, using experience and influencing skills to drive consensus with our Business, Technology and Engineering teams to obtain the best value and solution Performance Measurement: Establish and monitor key metrics to measure the impact of transformation initiatives Regularly communicate progress, blockers and performance to all relevant stakeholders Stakeholder Engagement: Act as the bridge between leadership and delivery teams, ensuring transparent communication, on-going alignment and facilitating a timely resolution of blockers and swift decisions Build positive relationships with suppliers & external stakeholders to deliver software or professional services Coach peers and other roles, teaching where required, on methodologies and programme management tools and coach/mentor on leadership Have influencing skill using documentation and presentations as tools to find alignment across different business domains Risk Management: Identify, assess, and mitigate risks, unblocking delivery and ensuring compliance Able to foresee potential risks and issues, establish a process, facilitate discussion, and manage escalations Change Management: Drive adoption across internal teams, clients, and suppliers through targeted communication, training, and engagement activities Lead readiness assessments to ensure business areas are prepared for major changes, successful adoption, and new ways of working HOW I DO MY JOB Key Skills and Experience An ideal candidate must have demonstrated below key skills in their current and past roles: Media knowledge & experience A knowledge of Agile methodology and a record of producing positive change in teams A proven track record of delivery of complex business and technology programmes across multiple teams and influencing product, engineering, and business colleagues Working effectively with and leading multi-disciplinary teams and understanding how to contribute to all phases of the software development lifecycle. Thinking at a conceptual level across several platforms Ability to articulate complex concepts to a diverse audience. Additional relevant experience: Have a proven record of accomplishment in delivering technology across multiple teams in multiple geographies Have experience of building credible relationships and influencing senior management & leadership teams Flexibility, ability to plan and organise, responsiveness, creativity, self-starter The role will be based on Brook Green, London. Requiring a hybrid working pattern with a minimum of three days in office per week What you can expect from us We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)