E-Track Birmingham, England, United Kingdom
e-Track Birmingham, England, United Kingdom
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Equals One Ltd Providing Fixed Fee Advertising Solutions across premium job boards since 2009
Location: Birmingham / Redditch / Midlands (with regular UK travel)
Hours: 42.5 hours per week (typically 8:30 am – 5:00 pm, with flexibility required)
Contract: Full-time, Permanent
Are you looking to be part of a growing, fast-paced business that's changing the way organisations manage access and security?
At e-Track, we don’t just install intelligent key management systems – we’re disrupting the industry. With innovation at our core and a reputation for exceptional service, we’re growing fast and working with some of the UK’s most security-conscious sectors, including policing and commercial enterprises.
As part of our next phase of growth, we’re hiring a Field Engineer to join our expanding technical team. This role is ideal for someone who’s hands-on, technically minded, and passionate about solving problems. You’ll be the face of e-Track on the ground – installing, repairing, and maintaining our systems, while providing top-level support to our customers.
What You’ll Be Doing:
Field-Based Work (UK-wide):
* Install and maintain our intelligent key systems at police sites and commercial locations
* Respond to callouts, typically with a 48-hour SLA
* Carry out system diagnostics, repairs, and preventative maintenance
* Travel extensively, including overnight stays (often Mon–Fri), with van and expenses provided
Workshop & Production Support:
* When not on site, help build, prepare, and configure systems to the highest standards
Customer Interaction:
* Provide professional, friendly support and training on-site
* Communicate clearly with a wide range of stakeholders, including senior managers and operations teams
* Spot opportunities to enhance systems and recommend upgrades
Technical & Safety Standards:
* Use power tools and work from technical diagrams confidently
* Ensure all work is compliant with Health & Safety regulations
* Conduct wiring and software updates (training provided)
What We’re Looking For:
* Hands-on experience in an engineering, installation, or technical support role
* Confident using power tools and basic electrical tasks
* Midlands-based for easy access to sites across the UK
* Ability to travel across the UK with overnight stays
* Strong communication skills and a proactive, reliable approach
* Clear record and ability to pass Level 2 police vetting
* Comfortable lifting and handling equipment up to 100kg with support
* Background in automotive, access control, alarm systems or similar
* Familiarity with software setup, networking, or system configuration
Why Join e-Track?
* Be part of an ambitious, growing company that’s shaking up the market
* Work in a supportive, close-knit team that values initiative and great service
* Gain exposure to high-profile clients and cutting-edge technology
* Receive full training and development opportunities
* Company van (Ford Transit), branded tools (Milwaukee)
* £25 daily meal allowance & Premier Inn business travel card
* 22 days holiday (rising with service) + bank holidays
We know that not everyone ticks every box. If you have the technical mindset, drive, and customer-focused attitude we’re after, we’d love to hear from you.
Please note: unfortunately, we are unable to offer visa sponsorship for this role.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Security Systems Services
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