* Full time
* Monday to Friday
* Up to £90000 per annum plus our Sodexo employee benefits package
* Opportunities for professional development
Account Director
Remote
At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.
We are seeking an experienced
Account Director
to lead the delivery of a high-profile corporate services contract across a large UK estate, with global alignment across Germany, India, Malaysia, Poland and China.
Acting as the global representative for the client relationship, you will drive consistency of standards, reporting and KPIs across multiple countries.
You will lead the implementation of a global framework, oversee governance and resilience planning, and support the transition and onboarding of new sites. The role requires strong commercial oversight, strategic thinking and the ability to modernise and enhance the service offer through innovation and technology.
This is a senior leadership role with full responsibility for operational performance, commercial outcomes and client relationship management. The successful candidate will lead a substantial operational team delivering soft services, projects and future workplace solutions, while supporting the development of hard services growth opportunities.
Key Responsibilities:
* Full P&L responsibility and delivery against budget and business plan
* Ensure contractual compliance and achievement of all agreed SLAs and KPIs
* Lead Health, Safety and Environmental compliance across the estate
* Drive organic growth, innovation and new service line opportunities
* Lead contract retenders and strategic development initiatives
* Build and maintain senior client relationships
* Oversee risk management and business continuity planning
* Lead and develop a large, multi-site operational team
* Drive sustainability, Net Zero and social value initiatives
* Act as global point of contact for escalations and governance alignment
What we're looking for:
* Degree in Building Services (or equivalent) or significant senior FM leadership experience
* Proven experience managing P&L accounts in excess of £10m
* Strong knowledge of both Hard and Soft FM services
* Experience managing multi-site, multi-service contracts
* Strong financial and commercial acumen
* Experience leading large and diverse teams
* Ability to interpret complex contractual and financial data
* Excellent stakeholder management skills at senior level
* Strong operational leadership with a focus on safety and compliance
Why Sodexo?:
Working with Sodexo is more than a job; it's a chance to be part of something greater.
Belong
in a company and team that values you for you.
Act
with purpose and have an impact through your everyday actions.
Thrive
in your own way.
We also offer a range of perks, rewards and benefits for our colleagues and their families:
* Unlimited access to an online platform offering wellbeing support
* An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
* Access to a 24hr virtual GP Service
* Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
* Save for your future by becoming a member of the Pension Plan
* Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
* Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
* Sodexo UK and Irelands enhanced benefits and leave policies
A little more about Sodexo:
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.
We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
Ready to be part of something greater?
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications